Entry Level Medical Scheduler

Frederick, MD
Dec 01, 2021
Dec 03, 2021
Full Time
**Description:** Why Open? not seeing quality through direct applications and seem to be getting lay off candidates that were under performers from other companies Impact if not filled: team is overwhelmed and will have retention issues, dropped calls will go up and affect their overall score Location: Old state farm building (1 Frederick health way) Please see full attached JD. Overview of Scheduler Role and Skills: Looking for someone to have ability to collect pt info , insurance info, understanding what should happen in different appointments and prepare the patients so they have what they need--more in depth-- will actually put the patient on schedule for the practices (general or specialty) BVA: scheduling bg, doctors office or hospital, CRITICAL THINKING, Multitasking Computer skills: coding in Cisco account, Meditech , and documenting all at the same time , typing test required Scheduling Specialist is required to maintain a working knowledge of all areas and modalities of the Centralized Scheduling Department. This position is responsible for the scheduling, pre registration of patient appointments, and collection of patient demographics to include the referral and insurance authorization requirements to provide maximum financial reimbursement. Types of Appointment scheduling: varies but can be for primary care, specialty practices, out patient services (test and diagnostics) Mostly customer base is patients and internal on behalf of patient **Skills:** insurance verification, Scheduling appointments, Health care **Top Skills Details:** Customer Service (to make sure they have empathy to take care of customer needs/prepare and get them set up for appointments ) Medical Knowledge (doctors office , hospital, knowledge of medications, insurance plans, health conditions) Scheduling experience is a PLUS but not required at this poitn TYPING TEST: 40 wpm MINUMUM Dual Monitor and Multiple programs navigation is a MUST ( they use Cisco phone system Meditech software and spreadsheets--while on phone will be navigating and typing through out call) **Additional Skills & Qualifications:** BVA: bg from doctors office or hospital, CRITICAL THINKING, Multitasking, typing 40 wpm, proficient knowledge of medical conditions and insurances NOW WILLING TO TRAIN IF THEY HAVE MEDICAL BG AND MEDICAL KNOWLEDGE TO PROBLEM SOLVE ON CALLS (ex. pt calls in needing to see dr asap --asking why and using medical expertise to know whats urgent and whats not) REFERENCE CHECK/IOI QUESTIONS: 1. Attendance--How much time did they miss in 6 mos and 1 year 2. Validation of computer skills and systems used ( proficiency in scheduling software, phone systems through computer) 3. What was the extent of their medical knowledge in their Scheduling role? (looking for knowledge of medical conditions, insurances, scheduling patients) **Experience Level:** Entry Level **About Aerotek:** We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.