Customer Care Specialist

Ashley Furniture HomeStore
Fredericksburg, VA
Dec 01, 2021
Dec 03, 2021
Accountant, IT
Full Time
Join the fastest growing industry in the nation and the #1 Furniture and Mattress Retailer, Ashley Furniture HomeStores! We are growing locally and seeking talented associates with excellent customer service skills to work at our Corporate Office in Fredericksburg, VA. We place value on integrity, teamwork, positive attitudes, competitiveness, and provide an environment that rewards high performance, and fosters individual growth. If you enjoy working with people, are customer driven, highly motivated and have a desire to succeed, then Ashley Furniture HomeStore could be the place for you! We are looking for a full-time Customer Care Specialist who knows how to deliver the best customer experience! This position pays between $14.00 - $15.00 per hour. Description: The Customer Care Specialist researches issues and brings to resolution complex situations by using sound judgment and following company policies and guidelines. Requires the ability to handle a high volume of calls, inquires, and difficult issues with professionalism. Additionally, you must have excellent follow-through ability and possess outstanding telephone and interpersonal skills. Requirements: 1 year of customer service experience, preferably within an office setting Outstanding customer service skills and enthusiastic personality High energy Ability to work evenings and weekends Excellent oral and written communication skills Ability to type a minimum of 40 WPM Strong administrative skills and computer skills Able to handle a high volume of calls, inquiries Enjoy the perks! We offer: An environment that fosters growth and advancement opportunities* Comprehensive Benefits* Vacation World class training and support 401K Employee Discount 5wqUstT9er

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