Bring your retail career to the Marshalls where exciting job opportunities await! Marshalls 2700 Potomac Mills Cir Woodbridge, VA 22192 Positions we are hiring for (Full-Time + Part-Time): Retail Merchandise Coordinators (Sales Associates) Responsible for establishing and executing Merchandising plans and priorities Trains store Associates on proper merchandising procedures and markdowns Leads by example, providing prompt and courteous customer service Ensures fresh flow of merchandise from backroom to sales floor Customer Experience Coordinators (Customer Service) Ensures front-line Associates provide prompt, courteous, and knowledgeable service to all customers Responsible for operational controls at the front-end, layaway, and jewelry Resolves customer service issues appropriately and competently Responsible for training and developing store Associates on customer service standards, register procedures, and proper front-line procedures and controls Retail Merchandise Associates (Sales Associates) Responsible for assisting in the daily operations of the Store Assigned to work in various areas of the Store, including merchandise presentation, processing, markdowns, cashier, customer service, dressing room and layaway (if applicable) Greets, interacts with and thanks customers on a regular basis Key Carrier Role models exceptional customer service Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Acts as Manager on Duty in adherence with company policy and procedure Ensures store team executes tasks and daily activities in accordance with store plan; reprioritizes as needed Addresses immediate customer service issues and provides appropriate coaching to Associates Exercises discretion regarding customer service policies in order to satisfy customers Maintains proper Associate coverage in service areas for a positive customer experience Ensures Associates adhere to all operational procedures Ensures opening/closing procedures are executed in accordance with company guidelines Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates Provides and accepts ongoing recognition and constructive feedback Provides continuous feedback, recognition and coaching to Associates Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs during customer interactions Supports and participates in store shrink reduction goals and programs Promotes safety awareness and supports maintenance of a risk-free environment Performs other duties as assigned Retail Department Supervisor Role models exceptional customer service Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Accurately processes and prepares merchandise for the sales floor following company procedures and standards Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards Maintains current, fresh, and fashionable features Takes an active role in training and mentoring Associates on merchandise guidelines, protection standards and established best methods Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides period progress updates Processes cash register transactions accurately and efficiently according to established policy and procedure Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store Provides and accepts ongoing recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs during customer interactions Supports and participates in store shrink reduction goals and programs Promotes safety awareness and supports maintenance of a risk-free environment Performs other duties as assigned Requirements for above roles: Solid customer service skills and experience Energetic and enthusiastic Self-motivated, works quickly and efficiently on multiple tasks Willingness to work as part of a team About the Company: Come check out the opportunities at Marshalls, where we strive to provide opportunities for growth, recognition and work-life balance. You can feel good knowing you are joining The TJX Companies Inc., a Fortune 100 company and the leading off-price retailer of apparel and home fashions in the US and worldwide. As a retailer committed to growth, success is always in style at TJX! TJX is an equal opportunity employer committed to workforce diversity. Job Types: Full-time, Part-time Benefits: 401(k) Dental insurance Employee discount Health insurance Paid time off Schedule: 8 hour shift Holidays Monday to Friday Weekend availability Work Location: One location