IWAY is looking for a skilled Operations Manager to plan, direct and coordinate business operations and Customers activities.As an Operations Manager, your responsibilities includedevelop strategic decisionssupport our Customers' projectsdevelop and implement operational policiesassist the Human Resources department promote a strong IWAY's company cultureIf you think you are qualified for the Operations Manager job, then do apply now. We would love to meet you. Responsibilities Enhance operational frameworks, procedures and best practices.Purchase materials, design stock and ensure warehouse productivity.Contribute to the accomplishment of the company's strategic and operational objectives.Analyze financial information and utilize them to enhance profit.Perform quality controls and screen KPIs.Train, direct and appraise along with the Human Resources Department.Manage staff levels, hours, wages, contract labor to revenues.Coordinate with the management team to set or implement new procedures and policies.Establish pricing and contracts.Ensure proper maintenance. Supervise accounts payable and accounts receivable departments.Monitor day to day activities to maximize productivity, efficiency, and profits for the organization as a whole.Work smoothly with the Board of Directors to determine values and missions.Build alliances with other organizations. RequirementsMasters degree in Engineering, Computer Science or relevant fields.Proven 4+ years of work experience as an Operations Manager.Strong knowledge of business practices and financial reporting.Ability to handle customers complaints effectively.Ability to manage time effectively.Good problem-solving skills.Good oral and written communication skills.Detail-oriented individual.Exceptional customer service skills.Ability to work in a team as well as individually as and when required.Good presentation skills.Ability to handle multiple tasks at a time as per the requirement.A keen eye to detail.