Mortgage Loan Assistant

MindSET Mortgage
Columbia, MD
Nov 30, 2021
Dec 02, 2021
Accountant, IT
Full Time
We are looking for a skilled mortgage loan officer assistant to join our top-producing team and assist our mortgage loan origination officers. This position requires a unique mix of sales and customer service skills, plus the ability to manage loan files from beginning to end. Effective communication skills are essential for building relationships that help us to obtain future business. If you are detail-oriented, thorough, and can offer top-notch customer service, start your application today! Responsibilities: Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service Check all loan package documents for complete accuracy and submit any discrepancies to the loan officer/ loan originator Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed Screen and make calls, book appointments and provide administrative support as needed Qualifications: Possess an understanding of different loan products, such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc. Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients Although not required, having an NMLS license or training is preferred College degree in finance or banking preferred. High school diploma or equivalent required Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred About Company: MindSET Mortgage has built our client's success on our experience in the market, excellent customer service, and our level of attention to detail. As a team, we measure our success on our ability to allow others to fulfill their dreams. Whether that's helping our clients to buy or refinance a home, or a teammate looking to achieve their personal and professional best.