Like any home, what's inside Wayfair's home is special. Wayfair is home to great people, great ideas and possibly YOU! Customer Service Reps @ Wayfair: Provide best in class customer experience to resolve customer issues; Troubleshoot and resolve customer service inquiries while building a connection with the customer; Navigate multiple software applications and tools in order to process resolutions for customers. Come join the team that is reinventing home and how everyone shops for it.