Apartment Maintenance Service Technician II

Windsor Communities
Washington, DC
Nov 23, 2021
Dec 01, 2021
Full Time
Service Technician II | The Woodley - Washington, DC At Windsor Communities, it's all about people. Our residents depend on us to be observant, interested in their lives, and quick to respond to their needs. We enjoy working with them and with each other. Every day is different: rewarding, challenging, and fun. Join an environment where your team becomes your family and your profession becomes your passion. As a Windsor Service Technician II, you have a dedication that cannot be beat. You are hardworking, self-motivated, and take pride in a job well-done. Does this sound like you? Then you should bring your expertise and work ethic to Windsor!Hear from our team!Benefits Summary:$5,000 Sign On Bonus!30% off housing discount at any Windsor CommunityCompetitive salary, plus quarterly performance bonuses-Starting at $25/hrMonthly customer service awardsBi-annual regional sales, service, and performance awardsCompany matched 401(k)Vacation and personal time that includes 10 vacation days, 6 sick days, and 2 personal days per year plus 9 paid holidaysComprehensive medical, dental, and vision insuranceConnectivity reimbursementAnnual shoe allowanceTuition AssistanceYour Skills:Minimum 2+ years of multifamily residential, commercial or hotel maintenanceKnowledge of safe work practices and proper use of PPE (Personal Protective Equipment)Intermediate competency with the following: HVAC (split systems, heat pumps and PTACs), plumbing (water heaters, drain clearing, fixture replacement), electrical, appliance repair, painting and carpentryExceptional customer serviceFamiliarity with building systems including fire sprinkler, fire alarm, and central mechanical/HVAC systemsSolid understanding of general building maintenance, including work order management and scheduling unit turnoverAbility to take direction from a supervisor and work independently through task completionBasic computer skills, including ability to use smart phone and tabletUnderstanding of property management software and key management systemsAdvanced use of hand tools and basic power tool knowledgeEffective troubleshooting and problem solvingExperience working with vendors, contractors and suppliersAttention to detail and consistently doing the job right the first timeIntermediate knowledge utilizing hand and power toolsCertifications:EPA Type II preferred or ability to become certified within 90 days of start dateCPO (Certified Pool Operator) preferred or ability to become certified within 90 days of start dateEssential Duties:Work safely and use proper PPE (Personal Protective Equipment)Provide exceptional customer service to teammates and residentsSupport the company's values and cultureCommunicate in a timely and effective mannerMaintain property curb appeal to the Windsor StandardComplete emergency and routine work orders, and apartment make-ready tasksDetermine type and location of equipment using blueprints, drawing/plans, and technical specificationsRepair or replace floors, ceilings, walls, siding, roofing, doors, door hardware, windows, screens, and other general building itemsApply knowledge of use and care of hand and power tools and equipmentTroubleshoot, diagnose, repair, and replace the following: HVAC (split systems, heat pumps and PTACs), plumbing (including water heaters), electrical, and appliancesWork may include accessing flat or low slope roofs and use of laddersInteract with contractors, vendors and suppliersUtilize computer, smart phone and tabletMaintain accurate records of daily mechanical roundsObserve and comply with company's sustainability initiatives and cultureConduct preventative maintenance within units, common areas and mechanical roomsMaintain pools/spas/fountains, chemicals, logs, and safety equipment (community specific)Other requirements:Valid driver's licenseAccess to reliable transportationAvailable to work a flexible schedule, potentially weekends depending on community specificsAvailable to be part of rotating on-call schedule for after hours and weekend emergency response- must live within a 60 min drive from propertyProvide and maintain quality hand tools and power drillPhysical Requirements:Frequent lifting, carrying, pushing or pulling up to and exceeding 50 lbs. Need to correctly and safely move furniture, equipment and appliances throughout the dayBending - downward and forward by bending legs and spine at the waist, requiring full use of the lower extremities and back musclesFrequent kneeling and bending legs at the knees to come to rest on one or both kneesFrequent crouching downward and forward by bending legs and back/spineFrequent reaching by extending hand(s) or arm(s) in any directionFrequent handling of various sizes and weights of itemsFollows company procedures regarding safety and emergency protocolsOur Commitment to You - our greatest asset:Windsor is a fast-growing company that fosters a professional attitude and a strong team spirit. We are committed to training our employees well, honoring their achievements, and promoting from within. The people who work here are outgoing, caring, and proud of what they do. If you're someone who welcomes responsibility and enjoys getting involved, you'll fit right in!Drug testing and background checks are an employment requirement. Upon submission of your application, you will be invited to complete the Infor Talent Science Assessment. These are required steps in the hiring process.Candidates should be aware that Windsor maintains a policy requiring all employees to be fully vaccinated. Newly hired employees must be vaccinated by their start date, unless living or working in Arizona, Montana or any other state that prohibits vaccine mandates. Windsor is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the Company to do so as provided under federal, state, and local law.Windsor Property Management Co. is an Equal Opportunity EmployerNE1

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