victory restaurant e lounge
Washington, DC
Nov 29, 2021
Dec 01, 2021
Food Service, Server
Full Time
SEEKING SERVERS FOR VICTORY RESTAURANT & LOUNGE (Washington, DC) Victory Restaurant & Lounge in Washington, DC is currently looking for Servers to join our team. Overview: Create an elevated lounge experience for our guests. To give the proper service & guest satisfaction in the levels of the quality standards of the operation as set by the Food and Beverage Managers. Have an understanding and knowledge of all food and beverage items served. Uses hospitality in dealing with guests. Performs duties in a pleasant and conscientious and professional manner. Responsibilities Support, maintain and adhere to all safety, health and sanitary guidelines and recommendations issued by Victory Restaurant & Lounge, the Centers for Disease Control and Prevention; OSHA, Federal and local DC Government to mitigate exposure and spread of COVID-19. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Check all table set-ups in the station for cleanliness and proper position before open. Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors and intoxicated patrons. Maintain complete knowledge and comply with all departmental policies and service procedures. Greet guests as they arrive and assist them with seating at tables. Take guests' alcoholic beverage orders utilizing suggestive selling techniques. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. Clear each course following procedures laid down in departmental manual. Create an amazing dining experience for our guests. Helps guests select food and beverages by presenting menu; offering cocktails and aperitifs; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions. Transmits orders to bar and kitchen by recording guests' choices; identifying patrons' special dietary needs and special requests. Keep kitchen staff informed by noting timing of meal progression. Serves orders by picking up and delivering guests' choices from bar and kitchen; delivering accompaniments and condiments from service bars. Responds to additional guests requirements by inquiring of needs; observing dining process. Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs. Concludes dining experience by acknowledging choice of restaurant; inviting guests to return. Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment ; returning change or credit card and signature slip to guest. Contributes to team effort by accomplishing related results as needed. Carry out any other duties as and when required by the Restaurant and Bar Director(s) The list of responsibilities is illustrative only and is not a comprehensive listing of all functions and tasks performed by this position. The company reserves the right to add, remove or alter duties when business needs dictates. Qualifications minimum two years' experience as a Restaurant or Banquet Food Server. High school diploma or equivalent preferred. Ability to provide top-notch customer service in a fast-paced environment. A positive attitude and ability to work well under pressure with all restaurant staff. Does high-quality work while unsupervised. Able to work in a standing position for long periods of time. Able to safely lift and easily maneuver trays of food when necessary. Willing to follow instructions and ask questions for clarification if needed. Able to handle money accurately and operate a point-of-sale system. Able to work in a busy restaurant environment. Physical Demands The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 50 pounds, sitting, standing for 8 to 12 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations. Job Types: Full-time, Part-time Pay: $100.00 - $300.00 per day Benefits: Flexible schedule Physical Setting: Bar Fine dining restaurant Schedule: Day shift Evening shift Monday to Friday Night shift Weekend availability Supplemental Pay: Tips Experience: Server: 2 years (Required) Shift availability: Night Shift (Required) Day Shift (Required) Work Location: One location

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