Room Attendant - Hampton Inn & Suites Dulles - $600 Stay On Bonus!

Hampton Inn & Suites Dulles
Sterling, VA
Nov 25, 2021
Dec 01, 2021
Accountant, IT
Full Time
OverviewNOW OFFERING A $600 STAY-ON BONUS! You will receive $200 after 45 days of service, $200 after 90 days of service, and $200 after 180 days of service. Join the amazing team at Hampton Inn & Suites! This position is responsible for cleaning guestrooms to Hampton Inn & Suites' quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations. Follows Hampton Inn & Suites' high standards of quality to ensure guest satisfaction.Responsibilities:Cleanliness : Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order.Guest Service : Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows Hampton Inn & Suites' guest service recovery program.Safety/Risk Management : Ensures a clean and safe work area in compliance with Hampton Inn & Suites', brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all Hampton Inn & Suites' procedures for guest/team member's incidents. Knowledgeable of hotel emergency procedures.Self Management : Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to Hampton Inn & Suites' attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies.QualificationsEducation: High school diploma or GED preferred.Experience/Knowledge/Skills/Abilities: Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment.Physical: Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift. Significant bending required.EEO AA M/F/Vet/DisabledPI154441893