Senior Network Technician
ABOUT THE OPPORTUNITY: The Senior Network Engineer supports, monitors, tests, and troubleshoots network hardware and software problems pertaining to the Baltimore Police Department network operations. The Senior Network Engineer schedules and performs network maintenance, performs installation configuration, repairs, and support. The Senior Network Engineer supports all switches, routers, firewalls and Ethernet technology. The Senior Network Engineer assists with network design duties as assigned. The Senior Network Engineer possesses a thorough understanding of LAN/WAN/Wireless architectures and designs, cloud networking and mobile networking.ABOUT THE COMPANY: At our core, Comtech employees are driven by innovation. We are leaders in the advanced global commercial and government communications market. A career at Comtech enables you to design, develop, produce and market innovative products, systems and services for advanced communications solutions. You will facilitate and enhance the way people, businesses, and governments communicate around the world. Comtech Command & Control Technologies is a leading provider of mission critical solutions to government and civilian agencies with a focus on C4ISR solutions using any type of network, whether mobile, fixed, static, terrestrial, marine, airborne or in space. In order to help our customers, combat a growing number of cyber-attacks on their systems, we provide training and certification and vulnerability compliance assessment. Comtech designs, develops, produces and markets innovative products, systems and services for advanced communications solutions. We are technology leaders in the markets that we serve and conduct our business through Government solutions. Our market segments consist of: Tactical Communications, Space & Component Technology, Mobile Datacom, and Cyber Security Solutions. PRIMARY DUTIES: Completes configuration, installation and support of network equipment to the specifications of BPD. Maintains BPD network through regular maintenance. Maintains configuration and support documentation. Manages assigned projects and program components to deliver services in accordance with established objectives. Supervises the administration of systems and servers to ensure availability of services to authorized users Maintains multi-site network operations, software applications and operating systems through regular maintenance in order to increase efficiencies Troubleshoots malfunctions of hardware, software applications and security systems to resolve operational issues. Restores services when required. Develops mobility solutions. Troubleshoots user and computer-based certificate authentication issues. Plays an active role in building test beds, conducting verification and validation testing. Designs, deploys and troubleshoots IP and wireless networks such as IP network security, certification, authentication, enterprise IP networking, IP network management, remote access, and network access controls. Travels within the Baltimore City boundaries as required to install and troubleshoot network related issues. SKILLS REQUIRED: Passion: The ideal candidate will have a deep passion for all things related to IT and networking. The candidate must be continuously learning about new technologies and best practices as they relate to the job role. Communication skills: able to communicate in a clear, articulate, and professional manner on a daily basis via written and oral communications with customer contracting representatives, Baltimore Police employees, and subcontract/teaming partner contracting organizations. Interpersonal and Customer Relations skills: able to maintain a professional and courteous attitude with employees and third-party individuals at all times to resolve conflicts and address any issues within the contractual structure and regulations. Planning/Organizational skills: able to prioritize work activities, use time efficiently and work through projects in a self-motivated manner balancing efforts between contracts, vendor agreements, and pricing requests. Adaptability: able to adapt to rapid changes in the work environment, manage competing demands and able to deal with frequent change, delays or unexpected events. Problem-solving skills: able to identify and resolve problems in a timely manner; gather and analyze information skillfully; able to apply independent judgment on a regular basis in making decisions. Time Management skills: able to use time effectively in a semi-supervised fashion, pursuing other activities when regular duties have reduced in volume; able to complete projects in a timely manner. EDUCATION/EXPERIENCE REQUIREMENTS: At least ten (10) years experience in senior level networking; routing and switching; network implementation and troubleshooting; and network design expertise. Approximately ten (10) years experience working in a large organization with over 3,000 users and over 10,000 network end points. Approximately ten (10) years experience with Cisco routing/switching, configuration/implementation involving Cisco Nexus, Catalyst core, distribution and access layer switches. Approximately ten (10) years experience with protocols and network troubleshooting. Approximately ten (10) years experience with network visualization tools (eg Cisco Nexus VDC, VRF). Approximately two (2) years experience with Cisco ACI. Approximately five (5) years experience with Cisco ISE. Approximately five (5) years experience with 802.1x in a wired and wireless environment. Experience with Cisco DNA Center, wireless products, USC network and ACI integration. Experience with VMware virtualization. Experience with Cisco ASA and Firepower Firewalls. Experience with OSPF. Experience with Infoblox. Experience with F5 networks. Associate Degree and/or related Technical Degree required. Bachelor's Degree from an accredited college or university in a Technology related discipline preferred. (Years' experience may be considered as a substitute for a degree at the discretion of BPD). Cisco Certified Network Professional (CCNP) highly desirable. Comtech offers a competitive salary, comprehensive benefits and flexible paid time off options, for eligible employees: Medical, Dental and Vision, Health Savings Account, Flexible Spending Account STD, LTD, Supplemental Life insurance and AD Comprehensive 401k plan and Employee stock purchase plan Tuition Assistance Vacation, Personal and Sick time 10 paid holidays Bereavement and jury duty leave TeleCommunication Systems, Inc. is a wholly owned subsidiary of Comtech Telecommunications Corp. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.