Houseperson-Courtyard Tysons

Employer
Courtyard Tysons Corner
Location
Mclean, VA
Posted
Nov 29, 2021
Closes
Dec 01, 2021
Ref
230755691
Function
Accountant, IT
Hours
Full Time
Overview At the Courtyard by Marriott Tysons McLean, we are always looking for talented individuals with a passion for hospitality to join our dedicated team! Our culture reflects our greatest asset: our team members. We are proud to cultivate a culture of unlimited career opportunities, job enrichment, and a supportive working environment. We also offer benefits that help our team members thrive both personally and professionally such as premium healthcare insurance, 401(k) plan with company match, paid time off, hotel discounts, education reimbursement, and many more! We invite you to build your career with us. A bright and exciting future awaits you! We are currently looking for a Houseperson. This position is responsible for cleaning and maintaining public spaces, and stocking housekeeping supplies to B. F. Saul Company Hospitality Groupquality standards. Assists housekeepers and guests as needed, by providing friendly, courteous and professional service, and adheres to health regulations. Follows CSM high standards of quality to ensure guest satisfaction. Responsibilities: Cleanliness : Responsible for cleaning hotel public spaces. Stocks housekeeping supplies and linen. Responsible for delivering housekeeping related items to guest rooms. Guest Service . Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Safety/Risk Management : Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Reports all maintenance needs and service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents. Knowledgeable of hotel emergency procedures. Self Management : Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies. Qualifications Education : High school diploma or GED preferred. Experience/Knowledge/Skills/Abilities : Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment. Physical : Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift. Significant bending required. EEO AA M/F/Vet/Disabled PI154413454