We are excited to consider a remote team member! Remote team members will be expected to work out of their home office. Your Opportunity We are looking for a passionate, skilled software engineer to join our Applied Intelligence product development group and work on the alerting platform our customers rely upon to supervise their businesses. As a Senior Software Engineer on the Alerts team, you will be an important contributor to the future of New Relic Alerting, working on a focused team to build exciting new features for our customers and to ensure our Alerting systems are highly reliable. Our customers are DevOps, SRE, and on-call teams. Our Products help engineers detect, understand, and resolve incidents faster and find insights in their data that would otherwise go unnoticed. If you're ready for this job, you'll have worked with solid high-availability, high-scale, distributed systems in a production environment. You'll have a solid understanding of Computer Science fundamentals and an ability to communicate effectively virtually. You are energized by delivering customer value and developing high-quality software solutions! Our playground is constantly evolving, with hundreds of services across 60+ teams. We deploy code to a hybrid data center and cloud environment accepting over 50 billion HTTP requests a day and scanning more than 150 billion data points each minute. Linux, Docker, Kafka, Thrift, Java, Ruby, Python, JavaScript, and Go are just the beginning of the technology in our stack What You'll Do Join a team using agile practices to ship software incrementally with frequent customer feedback Collaborate closely with product management and engineers who specialize in design, front-end UIs, customer-facing APIs, high-throughput data streaming systems, and computing and storage infrastructure Be a motivator to systems architecture decisions including defining the boundaries and interfaces between services' APIs Successfully write complex SQL queries against our databases (MYSQL, Postgres), create and handle database indices, and chip into solving database scaling and reliability issues Join a small team of effective engineers collectively accountable for the reliability and security of the team's software Work with a DevOps approach - we build and maintain our own software, including taking turns being on-call, and tailoring our own on-call alert policies to prevent pager-fatigue Maintain a work-life balance that enables you to thrive by leveraging flex time-off, 12 weeks of paid parental leave, and our DataNerds4Good volunteer time off program Your Qualifications Must-have: 5+ years of hands-on Java Multithreading experience. Experience having worked with high-availability, high-scale, distributed systems in a production environment. Direct experience with both Java and Kotlin. Experience shipping reliable high-throughput services to customers in a production environment. Ability to successfully submit PRs to other teams' codebases with low friction by providing the context the team needs to understand and approve the changes. Advocate strongly for improvements to our architecture or future direction, clearly articulating reasons why and assessing tradeoffs. Ability to successfully submit PRs to other teams' codebases with low friction by providing the context the team needs to understand and approve the changes. Drive the ability to advocate strongly for improvements to our architecture or future direction, clearly articulating reasons why and assessing tradeoffs. Nice-to-have: Bachelor's degree in Computer Science Exposure to Terraform and an understanding of distributed systems Exposure to Kubernetes and/or Kafka Experience solving operational issues through the use of telemetry data, command-line tools, and knowledge of the JVM Experience in operations for production cloud applications We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both. Read more about Flex First and New Relic's vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic. About Us New Relic (NYSE: NEWR) is a cloud-based observability platform that gives developers, engineers, operations, and management a clear view of what's happening in today's complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world's best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It's the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place. Founded in 2008, we're a global company passionate about building a culture where all employees feel a deep sense of belonging, where every 'Relic' can bring their whole self to work and feel supported and empowered to thrive. We're consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit newrelic.com. Our Hiring Process New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law. Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy #LI-JH2