Automotive BDC Associate

Sheehy Nissan Of Manassas
Manassas, VA
Nov 29, 2021
Dec 01, 2021
Full Time
Sheehy Nissan of Manassas is looking to hire BDC Associates immediately! As a BDC Associate, you will be directly responsible for monitoring and following up with customer leads received via internet, phone, and visits to the dealership. Outstanding customer service, organization, and follow-through are required. We are looking for candidates with good people skills, a strong work ethic, and a commitment to customer service. We would like you to be part of our future growth! Responsibilities Managing internet sales leads, responding to inquiries in a timely fashion and answering questions on available stock product performance Follow up with potential leads and return voicemails and messages to answer customers questions Setting appointments for customers from the Internet, based on goals and objectives defined by the Internet Sales Manager Clearly and professionally document all customer feedback and information into CRM software Stay informed about new products, features, accessories, etc., and their benefits to customers Requirements Ability to professionally and positively interact with customers via phone and email Strong organizational and time management skills Ability to prioritize work assignments and shift work efforts based on needs of a department or business goal Must be able to read, write and type reports/correspondence. Customer service, sales, or telemarketing background helpful Excellent oral, written and interpersonal communication skills A positive attitude, exceptional work ethic, and a willingness to learn Computer literacy, organization skills, follow-up skills, typing skills Authorized to work in the USA Ability to pass pre-employment background screening, MVR, and drug test Must have a valid driver's license Benefits Health, Vision and Dental Insurance Paid Training Career Advancement 401(K) with profit sharing We believe in investing in our employees from the very beginning. We focus on making our employees the best they can be through continuous training, advancement opportunities and top-notch compensation and benefits - all while promoting a culture that supports our Core Values: S incerity, H ard work, E mployee teamwork, E nthusiasm, H ospitality and being Y our best. It's simple really - we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees! Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote, and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws. Sheehy Auto Stores is an Equal Employment Opportunity Employer.