Sr. Manager, Risk Guide - Enterprise Services Risk

Capital One
McLean, Virginia
Nov 28, 2021
Dec 06, 2021
Full Time
Center 2 (19050), United States of America, McLean, Virginia

Sr. Manager, Risk Guide - Enterprise Services Risk

We are growing! The Enterprise Service Business Chief Risk Office provides risk management support to several lines of business including: Tech, Digital, Brand, Enterprise Supplier Management (ESM) Growth Ventures, External Affairs, and Capital One Software. We are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies. Capital One has taken a bold journey to build a technology company, while operating in a complex, highly regulated business. Today, the Capital One Software team is exploring how these internal solutions across cloud, data, governance, and applications could serve the needs of other companies born or built in the cloud.

The successful candidate will have knowledge of process management strategies, risk methodologies and ability to build relationships with business and risk partners. Core responsibilities include oversight of process hierarchy, critical business process identification and consultation, horizontal support for ES controls program, and development of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. Leads other associates, when necessary, and ensures best practices executed by the team and shared broadly across the Enterprise.

  • Manage, coordinate, and contribute to Security and Controls tasks and deliverables for Cloud implementations
  • Demonstrable Public Cloud Risk knowledge based on working in real-world environments and situations
  • Understanding of security requirements, best practices, and execution in various cloud implementation scenarios: IaaS, PaaS, SaaS
  • Manage, oversee and implement process improvements: data quality, process certification framework, process hierarchy change management, change control, and reporting
  • Support process owner training for Accountable Executives, process owners, and process managers
  • Oversee, review and manage ES process hierarchy (L1/L2 processes)
  • Participate in processes criticality assessments and process level assessments
  • Build out and maintain ES Process Governance strategy and standards
  • Establish and maintain relationships with ES process owners, process managers, and vertical risk advisors
  • Collaborate with ERM, ORM and business partners throughout the ES BRO value chain to help drive best practices and principles, specific to process management execution strategies
  • Work closely with the Product GTM teams to ensure that project plans can be effectively implemented and iterated, providing frontline risk feedback and innovative solutions

Basic Qualifications:
  • Bachelor's degree or military experience
  • At least 4 years of experience in Process, Project, Risk Management, or Cloud Risk Management

Preferred Qualifications:
  • Business Process Management certification, Lean or Green Belt Certification
  • Knowledge of PRIME system and data model
  • At least 5 years of experience in Process management
  • At least 5 years of experience in Change or Risk Management
  • At least 5 years of experience as a Risk Guide
  • Ability to drive results and communicate with all levels
  • Deep understanding of appropriate controls to secure cloud-based services (SaaS) products
  • Manage multiple tasks independently to meet deadlines
  • Work in white space and bring structure to deliver on our well manage agenda

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).