Chief Information Officer

Washington, D.C
Nov 28, 2021
Dec 05, 2021
Executive, Chief
Full Time

The CIO performs macro-level agency duties as well as day-to-day network and user support duties required to ensure the confidentiality, integrity and availability of MACPAC's network, computing and communications systems. This position has supervisory responsibilities and reports to the chief operations officer.

Major Duties

The CIO will provide and implement the strategic vision for MACPAC technology resources, ensure its information resources are secure, and provide oversight and management of all MACPAC technology operations to also include, but not limited, to the following:
  • develop goals and objectives for technology and information initiatives for MACPAC based on organizational needs;
  • ensure the protection of IT assets and the integrity, security, and privacy of information entrusted to or maintained by MACPAC;
  • develop and maintain information technologies policies and procedures, and associated documentation;
  • provide advice and counsel concerning IT issues and industry trends to agency leadership;
  • research, develop, and implement new services that can improve efficiency of MACPAC through the use of information systems;
  • develop, plan, and manage the annual MACPAC information and technology resources and budget in consultation with leadership;
  • work closely with all staff regarding technology needs and requests;
  • ensure incident resolution in a timely manner;
  • identify, develop, and manage vendors to provide MACPAC with necessary technology and information resources and services;
  • ensure that all licensing and maintenance agreements are current;
  • develop and implement technology and information disaster recovery strategies;
  • supervise and direct the work of the senior information technology specialist and contract-based technical personnel;
  • manage IT vendor contracts;
  • manage the security and storage of sensitive statistical information in compliance with appropriate laws and data use agreement;
  • Conduct annual IT policies, security controls and security reviews consistent with NIST guidance;
  • Perform day-to day user, network, server and application support using a ticketing system and support application; and
  • Perform other duties as assigned.


Conditions of Employment



Knowledge and Skills

To perform the major duties listed above, the chief information officer must have:
  • ability to assess agency evolving IT requirements, plan and implement technology improvements;
  • strong knowledge of internal controls, risk assessment and security best practices per NIST guidance;
  • ability to prioritize and manage multiple competing responsibilities and tasks;
  • ability to balance macro-level agency duties as well as micro-level day-to-day network and user support;
  • strong oral and written communication skills;
  • an orientation toward problem solving, teamwork, and accountability;
  • experience with cloud-based solutions and architectures, such as Amazon Web Services;
  • ability to see color and to distinguish letters, numbers and symbols.
  • ability to occasionally climb a ladder or stool, crawl or crouch on the floor, and lift and move up to 45 pounds; and
  • willingness to engage in learning and development.


Qualified candidates should have a bachelor's degree in a related field, with a master's degree preferred and at least 10 years of experience performing duties listed above.

Additional information

EEO Policy

MACPAC is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, pregnancy, parental status, military service, or other non-merit factor.

MACPAC will provide reasonable accommodation to applicants with disabilities as appropriate. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.