Member Services Representative

Robert Half Office Team
Arlington, VA
Nov 26, 2021
Nov 29, 2021
Accountant, IT
Full Time
Description We are looking for a membership coordinator to act as the liaison between our organization and our members. The membership coordinator will be responsible for all aspects of membership, from serving as the first point of contact for membership related questions to organizing events to recruit new members. You will also be tasked with maintaining records, tracking membership figures, and coordinating with the accounting department regarding the payment of membership fees.To be successful as a membership coordinator you should be able to keep membership numbers up and ensure member satisfaction. Ultimately, an excellent membership coordinator should be an outstanding communicator with a talent for building strong relationships between members and the organization.Membership Coordinator Responsibilities:+ Handling all questions, information requests, and complaints regarding membership.+ Processing membership applications, renewals, and resignations.+ Maintaining and updating membership records.+ Assisting with member communication activities.+ Collecting data, tracking membership statistics, and preparing reports.+ Developing and implementing strategies to recruit new members.+ Coordinating with the accounting department to track membership revenue.+ Preparing membership marketing materials.+ Organizing events and activities for existing and prospective members.Membership Coordinator Requirements:+ High school diploma/GED.+ Previous experience in member management, sales, or recruitment.+ Proficiency in Microsoft Office.+ Excellent verbal and written communication skills.+ Excellent customer service skills.+ Ability to think creatively and take initiative.+ Excellent writing and editing skills.+ Highly organized. Requirements Customer Service, Basic Office Skills, Microsoft PowerPoint, Microsoft Excel, Editing, Salesforce, CRM experienceRobert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. All applicants applying for US job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

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