Description If you're looking for work as a Customer Service Representative, this position via Robert Half in the Energy/Natural Resources field, situated in a dynamic, rapidly-changing call center, might be for you! We are seeking an articulate, highly-skilled Customer Service Representative who loves building solid customer relationships. This could be the short-term contract / temporary to hire Customer Service Representative position you're looking for, if you can work in Middle River, Maryland!Your responsibilities in this role- Contribute accurate, friendly customer service in a timely fashion- Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers- Field and send out send written business correspondence- Organize and route incoming telephone calls Requirements - Command of records maintenance- Call center experience- Customer service experience experience- Well-founded grasp of Microsoft Excel- Alphanumeric data entry experience- Customer service experience- Proven knowledge of filing- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement- Excellent computer skills- Strong customer service and office administrative skills- Demonstrated experience performing extensive research to resolve complex customer inquiries- Ability to interact effectively with internal and external partners and clients/customers - Familiarity with Customer Relationship Management (CRM) systems, eg ACT!, Illustrator, Highrise, and Insightly- Upbeat, positive attitude and an approach to work rooted in professionalism- 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred- Excellent communication and organizational skillsIf you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today! Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at 1.888.490.4154. All applicants applying for US job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .