Monitoring Support Associate

Employer
USAJobs
Location
District of Columbia, D.C
Posted
Nov 27, 2021
Closes
Dec 05, 2021
Hours
Full Time
Duties

The American Rescue Plan Act of 2021 is an unprecedented effort to stop the spread of COVID-19 and respond to the public health, education, and economic crisis caused by the pandemic. It includes measures to deliver immediate relief to American families, fund a national vaccination program, provide aid for small businesses struggling to keep their doors open, cut child poverty in half, reopen schools, and help parents get back to work. American Rescue Plan funds will allow AmeriCorps to:
  • Create new national service opportunities
  • Provide additional benefits for members and volunteers
  • Support nonprofits working in underserved communities
The incumbent will:
  • Support the Office of Monitoring team in areas of scheduling meetings and preparing meeting agendas, scheduling key training events, and maintaining the internal/agency-wide SharePoint content
  • Lead Monitoring Support Assistants in the management and tracking of incoming correspondence and inquiries from internal partners and AmeriCorps grantees, including referrals of potential compliance issues discovered in the field, National Service Criminal History Check waiver requests from grantees, manual review of financial documentation requests from grantees, requests for Freedom of Information Act (FOIA), and audit and debt resolution inquiries
  • Prepare correspondence and communications such as letters, emails and other documents that are of high quality, grammatically correct and that are produced based on competency utilizing a range of software programs with a particular emphasis of Microsoft Office Suite; providing quality reviews of correspondence and communication of the Monitoring Support Assistants, as needed
  • Ensure Monitoring Support Assistants implement the Office of Monitoring's adopted policies and procedures for records management and electronic filing within the daily work.
  • Provide high quality customer service to internal partners and external stakeholders
  • Provide support for new employee onboarding and orientation.
  • Independently performs assigned duties within defined guidelines and provides workload updates/reports to the Deputy Director.


Requirements

Conditions of Employment

  • You must be a United States Citizen
  • A 2-year probationary period is required for new Federal employees and supervisors.
  • Merit Promotion and internal applicants must submit a SF-50 to verify Status and grade
  • As required by Executive Order 14043, all current and new Federal employees are required to be fully vaccinated against COVID-19 no later than November 22, 2021. See the ADDITIONAL INFORMATION section for more details regarding this requirement.
  • Satisfactory completion of a background investigation.
  • Must be telework ready. See the ADDITIONAL INFORMATION section for more details regarding the agency's current full-time telework status.


Qualifications

Applicants must have one year of specialized experience comparable in scope and responsibility to at least the mid range of the NY-3 pay band, which would be at or equivalent to, the GS-11 level in the Federal Service. Specialized experience is that which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized experience includes: provide day-to-day oversight for balancing workload among the functional areas of administrative business operations and records management; experience in managing administrative and operational needs; provides advice and assistance to team members.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps VISTA) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills can provide valuable training and experience that translates directly to paid employment. You will receive credit for qualifying experience, including volunteer experience.

Such experience must be clearly documented in the applicant's resume.

Education

If you are qualifying based on education alone, you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree. Such education must be from an accredited institution and demonstrate the knowledge, skills, and abilities necessary to perform the work. You must submit an unofficial copy of your college transcript. You must submit evidence that any education completed in a foreign institution is equivalent to U.S. educational standards.

You may also qualify based on a combination of education and experience, if applicable

Additional information

This American Rescue Plan (ARP) term appointment will not exceed September 30, 2024.

Term Employment: As a Term employee, you will not be covered be the agency's Interchange Agreement with the Office of Personnel Management, which allows for noncompetitive transfer from AmeriCorps to other agencies in the competitive service of the federal government.

COVID-19 Vaccination Requirements: As required by Executive Order 14043, all Federal employees are required to be fully vaccinated against COVID-19 no later than November 22, 2021, regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), and subject only to such exceptions as required by law. Therefore, even if you are selected for a position on or before November 22, 2021, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021, or before appointment or onboarding with the agency. If you are selected, your offer letter will contain additional information regarding how to request a reasonable accommodation legally required exception from this requirement to the vaccination requirement based on medical or religious factors.

Expanded Telework Status Due to COVID-19: Due to COVID-19, the agency is currently in an expanded telework posture. If selected, you will have the option to temporarily telework on a full-time basis, even if your home is located within the local commuting area of the duty station of your position. Once the agency implements its re-entry plan, you may be expected to report to the duty station listed on this announcement in the manner and frequency the agency deems appropriate. At this time, the agency is unable to confirm if an expanded telework policy or future remote work policy will be implemented.

Military Selective Service Act: If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

Veteran's Preference: If you are claiming 5-point or 10-point veteran's preference, you must submit documentation described below in "Required Documents."

Special Employment Consideration: Persons with disabilities, disabled veterans who have a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the Armed Forces, VISTA volunteers, some Peace Corps employees and returning Peace Corps volunteers are examples of individuals who are potentially eligible for noncompetitive appointment. If you are eligible and would like to be considered for one of these noncompetitive appointments, applicable documentation that supports your eligibility must be submitted with your application package.

Ethics Requirement: Our Agency is committed to the highest ethical standards and, as an employee you will be covered by the criminal conflict of interest statutes (18 U.S.C. 201-209) and the Standards of Ethical Conduct for Employees of the Executive Branch (5 C.F.R. part 2635). Additionally, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) or Public Financial Disclosure Report (OGE Form 278e) within 30 days of your appointment date and on an annual basis thereafter.

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