Towner employs Property Managers to manage the daily operations of the properties that it manages. Property Managers are responsible for the overall operations of their properties. Property Managers report to the Regional Manager. Property Managers are generally assigned 100 to 120 scattered units to manage, at two or three locations. Each manager manages at least one Maintenance Technician and a Porter if their properties have inside common areas.Essential FunctionsAll managers must be available to work five days a week from 8:30 am until 5:00 pm, at their property locations. Each manager must be able to walk to all floors at their properties, including basements and attics, where accessible. Property Managers must have a properly licensed vehicle they can use, and Property Managers must possess a valid Maryland Driver's License, and have a good driving record.General DutiesAll Property Managers have the following general responsibilities.a. Identify and track vacant units, manage the roll over of the unit by a maintenance technician, show vacant units to prospects, and process applications for qualified applicants following company tenant selection criteria, and using proper application forms.b. Prepare certifications of income and assets of each new applicant confirming the eligibility of the applicant to occupy the unit, in accordance with the regulatory documents, and federal and State guidelines for the certification of incomes.c. Collect rent monthly, review tenant receivables frequently, and make personal contact with delinquent tenants to ensure that all rent is paid each month. Rent collection includes timely rent court filings, and evictions, when necessary. Collection of rent includes maintaining the accuracy of all tenant ledgers, ensuring that monthly posting reports correctly charge rent to each tenant's account.d. Maintain good tenant relations by prompt and complete response to tenant problems.e. Maintain each property and each rental unit in the highest possible state of repair and condition. Prepare schedules for major and long-term physical improvements including preventive maintenance. Each Manager is expected to conduct (i) weekly property inspections of each building, including all common areas, trash rooms, parking lots and other spaces managed by Towner, and (ii) annually inspect each rental unit, preparing a written report on the condition of the unit. Whenever a resident has housekeeping problems or has caused damage to the unit, the Manager shall issue written notices requiring the tenant to correct the problem or repair the damage. The Manager shall follow up with each notice by conducting unit inspections to ensure that the tenant is keeping the unit clean, or has corrected the damage. Failure to do so, by the tenant, shall result in action by the Manager to terminate the lease, after proper notice. Property Managers shall always be in control of the daily schedule of all assigned maintenance techs and porters to insure their thorough performance of their duties. Property Managers shall establish performance goals for maintenance techs and porters so that each job is directed, with teamwork, toward the objectives of the management and related plans. Property Managers shall provide support to maintenance techs and porters who have the responsibility for the day-to-day maintenance of properties. Porters shall follow the cleaning plan prepared for the property in order to ensure that all areas are cleaned on a regular cycle.f. Maintain tenant files in a neat and orderly condition and ensure that all documentation, applications, leases and renewals, certifications and re-certifications and required tenant information are properly maintained.g. Property Managers shall make quarterly inspections of their properties to discover any capital repairs that are needed. The results of these inspections shall be reported to the Regional Manager. Assist Regional Manager by obtaining bids for work, and supervising any capital repairs that are made.h. During each month, review the financial performance of each property using Yardi (software) reports for cash flow, budget comparison, rent roll, tenant ledgers, receivables, and payables. The Manager should be knowledgeable about all such reports affecting their properties. The Property Manager must keep management advised of significant operational problems and deviations from the plans for properties in a timely manner. Property Managers should always know the financial state of their properties. This means that a manager should know the actual gross potential rent each month and how much of that potential has been collected. Managers should track their payables on a weekly basis as well as their paid expenses and compare these against the property's budget. By using Yardi's Comparative Balance Summary throughout the month, a Manager can know whether the property is going to perform as budgeted, or whether it is going to have cash flow problems at the end of the month. An important part of managing a property's finances is knowing the balances in the reserve accounts and tax and insurance escrows. There are two types of reserve accounts: operating and replacement. An operating deficit reserve account is used to fund shortfalls in cash flow, that is usual and normal monthly operating expenses. A replacement reserve account is used to fund capital replacement, or major repair expenses. These accounts are intended to be used only for special or unusual purposes. Reserve accounts are usually held by Bogman, Inc., a trustee that collects payments made to reserve and escrow accounts, and makes disbursements that are approved by the regulatory agencies. These accounts can be accessed on line. Escrow accounts are kept by the trustee to pay insurance and property tax bills. Usually, each month a property makes contributions to the reserve accounts and the escrow accounts.i. Review with the Regional Manager lease-renewals more than 75 days (2 1/2 months) before any lease termination to determine any rent increase and/or lease termination for cause.j. Annually prepare a budget for the next year for each property at the end of the third quarter of the fiscal year.k. Ensure timely compliance with all regulatory requirements, including proper maintenance of tenant files, income certifications, lease renewals, Section 8 forms and contracts, HAP contracts, and other similar regulatory requirements.l. Maintain all property and tenant data in Yardi, utilize Yardi software to enter guest cards.m. Maintain all properties and units in compliance with lead paint laws.Required ReportsAll Property Managers shall be able to report about the following information as scheduled below:A monthly meeting with the Regional Manager shall include a written report, a "performance measures" report from the Property Manager about each of the following subjects:a. Vacancy at each property. This report will give the date the unit went vacant, status of all rollovers, and applications for these vacants.b. Report on receivables weekly providing a current aged rent receivable report from Yardi and being familiar with the status of each delinquent tenant account. This report shall include a report on rent court activity for previous and current months. A rent court report shall provide information on tenants in rent court for previous months, status of all put-outs, and redemption cases.c. Each Property Manager shall report on tenant certifications and re-certifications and shall be able to demonstrate that all certifications are being completed on time.d. Each Property Manager shall report on the financial condition of each property, using Yardi reports for Cash Flow, Cash Balance Summary, Aged Payables, Aged Receivables and Rent Roll, and balances in the reserve accounts.e. The Property Manager shall discuss the performance of the maintenance tech and porter assigned to them. This report shall cover information about the Maintenance Technician's daily ticket work load, roll over work and any problems the Property Manager has completing routine maintenance work at each property. Additional maintenance technician support is available on an 'as needed' basis. For example, if the Manager has a large number of units to roll over, or a special maintenance problem that requires extra help, then the Manager is expected to initiate a request to the Senior Manager for extra maintenance technician support.f. Property Managers who manage properties that were built prior to 1978, are required to keep the properties in compliance with federal, State and local Lead Paint statutes and regulations. No tenant may be moved into a rental unit until all lead paint work is completed and inspected, and lead paint certifications have been issued.Supervisory Responsibilities1. Develop and maintain an effective organization through the review, motivation and supervision of all assigned property staff.2. Monitor the property staff on a continuous basis to ensure all established company and property policies are followed.SkillsOral Communication SkillsWritten Communication SkillsInterpersonal SkillsBudgetingTenant RelationsDiplomacyNegotiationsOrganizationPlanningTime ManagementProfessionalismComputer LiteracyProblem SolvingFlexibilityJudgmentJob Type: Full-timePay: $22.00 - $30.00 per hourBenefits:401(k)Dental insuranceFlexible spending accountHealth insurancePaid time offVision insuranceSchedule:8 hour shiftDay shiftMonday to FridaySupplemental Pay:Signing bonusEducation:High school or equivalent (Preferred)Experience:Yardi: 1 year (Preferred)Property Management: 3 years (Required)Low Income Housing Tax Credit (LIHTC): 1 year (Required)Section 8 housing: 1 year (Required)License/Certification:Driver's License (Required)Work Location:Multiple locationsWork Remotely:NoWork Location: Multiple Locations