Director of Student Financial Services - Goucher College

Goucher College
Baltimore, MD
Nov 26, 2021
Nov 28, 2021
Full Time
Location: Baltimore, MD Category: Staff Posted On: Wed Sep 1 2021 Job Description: The Director provides overall management and leadership necessary for the effective administration of the College's Office of Student Financial Services. The Director is responsible for: Planning, supervising, and evaluating the financial aid operations of the College;Maintaining the integrity of the financial aid recordkeeping process;Supervising the preparation and submission of institutional, state, and federal reports;Developing and implementing policies and procedures designed to maximize net revenue goals;Maintaining accountability for internal and external audits related to financial aid, responding to audit inquiries, participating in resolving audit issues in cooperation with the college controller's office;Exercising professional judgment in the review of all appeals;Supporting the recruitment and retention efforts of the College;Awarding, disbursing, and reconciling of all federal and state aid as well as scholarships/grants in accordance with federal, state and local regulations and policies;Working closely with Information Technology to maintain PowerFaids and PowerCampus applications including financial aid budgets, packaging rules, billing assessment rules to ensure accurate and timely processing;Managing the college's accounts receivable portfolio;Ensuring a focus on the customer service experience. Job Requirements:Candidates Should Have the Following: Bachelor's degree required; Master's degree preferred;Seven (7) years of progressively responsible experience in financial aid and/or students accounts at an institution of higher education; preference will be given to candidates with experience in both areas;Superior written and verbal communication skills;Strong interpersonal skills and ability to establish effective collaborative relationships;Commitment to customer service and the ability to be a trusted ambassador for the College's mission and goals;Working knowledge of Federal and State Financial Aid Software Systems. Additional Information:Goucher College in Baltimore, MD, in partnership with the national search firm Scott Healy & Associates, invites applications and nominations for the recently created position of Director of Student Financial Services (DSFS). The Director is charged with integrating the offices of Financial Aid and Student Accounts to create a dynamic, one stop shop that offers students and their families counseling in terms of eligibility for financial aid and options to finance their educational expenses. PM21