Overview: Mail Clerk - Baltimore, MD (Permanent Full Time, M-F) IST Management Services is sourcing for a direct hire, permanent, full-time, mail clerk position in Baltimore, MD. This position will work full time hours per day in a financial institution mail room. IST is a rapidly growing business process outsourcing (BPO) company and the largest American privately-owned facilities management company. Founded in 1997, the company is a two-time recipient of the Human Resources Professional Excellence Award granted by the Society for Human Resource Management. We observe a business professional dress code. Must be willing to cross train for potential advancement opportunities! Benefits Include: 401K and Bonus Incentives Hours: Monday through Friday (various 8 hour shifts from 7:30am to 8pm) Compensation: While the compensation for this position is finally dependent upon the candidate's experience/qualifications, the approximate compensation for this role will be $14.00 to $15.00 USD per hour. NOTE: This position is in the financial services industry and requires an extensive background check. Responsibilities: Key Responsibilities may include: Operating mailing, copy and fax equipment Handling mail/copy/legal documents Providing high levels of customer care and a friendly, cooperative attitude Typing correspondence, filing, copying, data entry, word processing, sending and receiving faxes, sorting mail and other administrative tasks as assigned Shipping & Receiving Updating employee lists Pick-up and deliver mail, parcels, copy jobs and faxes to customers Lift large bundles of mail, overnight packages and shipments of paper Handle time-sensitive material like confidential, urgent packages Demonstrate flexibility in satisfying customer demands in a high volume, production environment Consistently adhere to business procedure guidelines Take direction from supervisor or site manager Participate in cross-training Maintain all logs and reporting documentation; attention to detail Adhere to all safety procedures Perform other tasks as assigned Qualifications: Job Requirements: High school diploma or equivalent (GED) College Degree is a plus and allows a fast track plan to management Customer service related experience preferred Hospitality/ Retail/ Restaurants Professional appearance and demeanor Keyboarding and windows environment PC skills Excellent communication skills both verbal and written Ability to effectively work individually or in a team environment Competency in performing multiple functional tasks Ability to meet employer's attendance policy A valid driver's license and reliable transportation to and from work Capable of lifting up to 55 pounds Willingness to cross-train for other job functions IST provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please inform the National Director of Talent Acquisition, Sydney Ayers, by following this link -acquisition-team.html for direct contact information.