Engineering Technician Iii - Customer Outreach Liaison

Fairfax, Virginia
$54,761.62 - $91,269.57 Annually
Nov 27, 2021
Dec 11, 2021
Full Time
Job Announcement

Fairfax County boasts a top-notch school system, safe neighborhoods, thousands of acres of parkland, and bustling town centers. County government sits at the heart of this dynamic community of almost 1.2 million residents and seeks employees eager to bring their energy, enthusiasm and skills to serve Fairfax residents and to shape the county's future. Land Development Services (LDS) is the steward of the county's land development and building construction codes and regulations, and its staff members embrace their essential role as "first preventers." Every day, through careful review, permitting and inspection of site and building construction, our staff protect the health, safety, welfare, and environment for those who live in, work in, and visit Fairfax County. Our department also serves as the gateway to much of the county's economic development, reviewing over 30,000 building and site plan submissions, issuing nearly 70,000 building permits, and conducting over 220,000 building and site inspections each year. If you would like to join a creative, collaborative, innovative team doing meaningful work, then LDS is the place for you.

Under the supervision of the Code Specialist III, this new position will perform outreach to educate the general public and county staff about land development code requirements. Also provides assistance to permit applicants, especially those working to resolve noncompliance issues, and Land Development Services staff. Handles complex and special projects requiring close coordination with other divisions and agencies to facilitate the permit and inspection processes associated with construction activity, focusing on bringing enforcement cases to closure and achieving compliance. Explains technical requirements and related land development regulations to civic associations and at other public events, as well as customers, board members, other agencies and staff. Reviews codes, standards, ordinances, policies and regulations to assist in the development and delivery of staff training. Identifies and develops outreach programs to stakeholders such as contractors, professional organizations, and homeowner associations on the permit process and other county-sponsored initiatives. Recommends policy and procedural changes and prepares supporting initiatives. Furnishes architects, engineers, developers, contractors and homeowners with technical information about codes, procedures and requirements affecting permit issuance through various media with guidance from the LDS Public Outreach Officer.

Note: This position is classified as "Emergency Service Personnel”.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)
Performs advanced engineering technical support work in plan and permit review and acceptance and other engineering technical support programs for compliance and industry requirements under limited supervision;
Reviews and marks-up plans and plats through various preliminary and pre-final submissions from design and project managers, using both electronic and manual mark-up methods;
Performs quality control and assurance review of technical programs to triage common errors and to ensure compliance;
Independently develops and presents recommended course of actions to resolve project issues, non-compliance and mediates sensitive complaints;
Responds to citizen inquiries and requests for work through site investigation, review of records and plans, research of prior complaints to determine program levels of service and recommends agency actions;
Provides project support to include: assisting engineering staff with topographic survey, utility designation and coordination, submitting and coordinating permit applications for maintenance projects;
Performs advanced engineering technical support work conducting inspections to ensure requirements are met;
Conducts field inspections of various stormwater management facilities to include: dry and wet ponds, low impact development facilities, proprietary for non-proprietary manufactured best management practices to identify repairs in accordance with county and industry standards;
Troubleshoots, maintains and assists with the construction of facilities and equipment;
Troubleshoots asset management system issues and makes corrections;
Provides data management, data analysis, and maintenance and operation support to asset management initiatives including: inventory management, work order management, work order planning, emergency call center monitoring, and preventive maintenance planning and management;
Troubleshoots asset management system operation processes and technical problems for system users;
Utilizes the asset management system to create and prioritize work orders;
Refers work order to other work groups for appropriate repair, maintenance or rehabilitation actions;
Procures, installs and operates new equipment;
Evaluates building systems and components to determine alterations required to meet code;
Schedules the work of external contractors;
Surveys and conducts inventory assessment of facility and equipment assets for replacement and maintenance;
Drafts plans, develops estimates and specifications for design;
Selects, plans, designs, constructs, and maintains equipment and systems;
Investigates problems or malfunctions, and recommends solutions or corrective actions;
Writes detailed maintenance or operations procedures;
Participates in contract administration and negotiation;
Responds to questions about bid documents which requires knowledge of all the technical sections of the specifications;
Processes partial releases from banks and mortgage companies related to acquisition of land rights from property owners;
Prepares contract award package and ensures timely execution of the contract in accordance to Fairfax County purchasing regulations and department policy;
Reviews and approves contractor proposals and cost estimates;
Ensures contractor work is completed correctly and on schedule;
Reviews consultant and contractor invoices of work performed and completes the necessary documentation and paperwork for approval;
Scales plans using architect or engineering scale or planimeter for highly complex or irregular structures to determine square footage for fee calculations;
Determines the use group of the structure, type of construction and whether related equipment permits are required;
Examines Surety Value Estimate for accuracy and performs mathematical calculations to determine amount of bond reductions;
Uses computer programs to evaluate structural systems and components;
Scales site-related plans and calculates disturbed and impervious areas to ensure if projects are eligible for waivers and/or exceptions;
Ensures specifications, plans and reports comply with permits and the Virginia Department of Environmental Quality for landfill gas collection system, the stormwater management system, the leachate pumping system, and the groundwater management system;
Ensures that equipment and systems supporting environmental compliance is properly maintained to include landfill gas flares, landfill gas wells, groundwater wells and leachate collection pumps and other control system;
Actively monitors, troubleshoots and maintains existing Flood Warning System equipment;
Maintains data communications at Flood Warning System sites which include ALERT and SCADA and analyzes recorded data in Contrail and SCADA systems;
Identifies storm sewer system asset defects, classifying the type of repair, maintenance or rehabilitation that must be performed;
Engages in safe working practices and complies with safety programs and guidelines;
Reports unsafe working conditions;
Complies with safety competencies.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
Thorough knowledge in the practical application of engineering science and technology to include applying principles, techniques, procedures, and equipment to the design, maintenance, or production of approved plans, permits or construction and maintenance of structures, facilities or equipment;
Thorough knowledge in arithmetic, algebra, geometry, calculus and/or statistic and their applications for project completion and/or problem solving;
Thorough knowledge of county, state and federal laws, codes and regulations pertaining to the appropriate technical field;
Thorough knowledge of the methods and equipment used in engineering construction and inspection methods;
Knowledge of occupational hazards and applicable safety practices;
Ability to comprehend and comply to safety practices;
Ability to perform duties requiring manual dexterity and mechanical aptitude;
Ability to prepare accurate drawings and maps;
Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems;
Ability to process information by compiling, coding, categorizing, calculating, tabulating or verifying information and data accurately to document field notes;
Ability to use relevant information and judgment to evaluate whether plans, specifications, permits or inspection results are in compliance with standards or meet specification requirements;
Ability to estimate technical and/ or resource requirements for development of projects;
Ability to review and interpret technical documents such as maps, plans or schematics to plan work;
Ability to troubleshoot, diagnose and correct abnormalities and malfunctions in equipment and technical processes;
Ability to design, analyze and effectively use systems, components and methods within the framework of quality control and continuous improvement;
Ability to enter and maintain information utilizing software or adaptive devices;
Ability to create graphical representations;
Ability to select, utilize and maintain tools and technology, including adaptive tools and new technology to facilitate work or a process;
Ability to collect, compile, and interpret research data;
Ability to respond to sensitive complaints, provide detailed technical explanations and resolve sensitive complaints;
Ability to maintain effective work relationships and work in a team environment;
Ability to communicate effectively, orally and in writing.

Employment Standards

Any combination of education, experience, and training equivalent to: high school graduation or a GED issued by a state department of education; plus four years of engineering technical support work.

Click here to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to"

Driver's license.
VDHCD Permit Technician Certification within 12 months of employment.

The appointee to this position will be required to complete a criminal background and a driving record check to the satisfaction of the employer.

All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs will still be subject to the weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

  • Demonstrated ability to present to community groups.
  • Strong written and verbal communication skills.
  • Experience in working in a multi-agency team.
  • Working knowledge of County Land Development process.
  • Experience in reading, interpreting, and appropriately presenting complex land development codes and regulations.

Ability to lift heavy items and plans up to 50 lbs. with assistance; to retrieve and file documents; to crouch, bend, stoop. and twist upper body to maneuver in work station. Ability to operate keyboard driven equipment. All duties performed with or without reasonable accommodations.

Panel interview and may include practical exercise.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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