Duties

Manages the clinical services, technical requirements, business operations, and regulatory activities related to the delivery of health services via telehealth platform, innovative health technology and health informatics.

Responsible for establishing and implementing the strategic plan, policy, program and standards of care for health care services delivered via telehealth platform including internal telehealth services(health services delivered between two or more Bureau institutions) and external telehealth services (health services delivered between a community-based vendor and Bureau institutions).

Requirements

Conditions of Employment

• U.S. Citizenship is Required.
• See Special Conditions of Employment Section.

The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP eligibility, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: Click Here

Qualifications

To be considered for the position, you must meet the following qualification requirements.

Education:

There is no substitution of education for specialized experience for this position.

Experience:

You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level in federal service. Specialized experience is progressively responsible analytical or administrative, or clinical management or supervisory experience in the health career field. This work may have been performed in an operating healthcare facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination administrative, clinical or other service activities and provided knowledge of the following:

• Missions, organizations, programs, and requirements of health care delivery systems.
• Regulations and standards or various regulatory and credentialing groups.
• Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.

Applicants must also possess:

• Management ability to delegate authority, evaluate and oversee people and programs, recognize and adapt to changing priorities.
• Knowledge of the interrelationships and interdependencies among various medical and administrative services and programs.

Some examples of the qualifying specialized experience are:

• Led, or was integrally involved as a subject matter expert with one or more health informatics, health technology, or health services related programs or projects that had agency-wide impact, and advanced automated support and/or process efficiencies for primary users responsible for delivering health care services.
• Conferred with vendor technical experts as a Contracting Officer Representative or agency technical expert to identify and resolve problems related to software or hardware failures.
• Developed, assessed, analyzed, or implemented plans for information and/or health care device technology or technology process (e.g., DEA Controlled Substance Ordering System (CSOS)) projects that required project objectives, assignment of team tasks, processes, technologies and systems, specifications, schedules, funding, and staffing.
• Designed, developed, selected, tested, implemented and evaluated new or modified health informatics solutions or data structures to support health care professionals and their computer and technology interactions within health care contexts.
• Acted as an adviser to senior health care leadership on existing or emerging health technology for multiple sites, including addressing viability, long-term suitability, compatibility, and/or safety.

If applicable, Credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.

**Your eligibility for consideration will be based on your responses to the questions in the application.**

Education

See Qualifications Section for education requirements, if applicable.

ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here .

Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications .

If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

Additional information

This position IS NOT included in the bargaining unit.

The representative rate for this position is $158,541 per annum ($75.97 per hour).

Special Conditions of Employment Section:

Initial appointment to a supervisory/managerial position requires a one-year probationary period.

The incumbent is subject to geographic relocation to meet the needs of the agency.

Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.

The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.

Additional selections may be made if vacancies occur within the life of the certificate.

Current Federal Law Enforcement Employees:

Individuals selected who are under the Federal Employees Retirement System (FERS) or Civil Service Retirement System (CSRS) and who have not had three years "primary" law enforcement retirement coverage, will not be covered by law enforcement retirement while in this position. To regain coverage, individuals must return to a position with "primary" coverage.

As required by Executive Order 14043, Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021 or before appointment or onboarding with the agency, if after November 22. The agency will provide additional information regarding what information or documentation will be needed and how you can request of the agency a legally required exception from this requirement.