Retail Sales Associate

The UPS Store 0100
Bethesda, MD
Nov 25, 2021
Nov 27, 2021
Full Time
We are looking for a Retail Sales Representative to provide excellent customer service. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.ResponsibilitiesGreet and direct customersProvide accurate information (eg shipping tiers, pricing and after-sales services)Answer customers' questions about specific products/servicesConduct price and feature comparisons to facilitate purchasingCross-sell/up-sell productsEnsure racks are fully stockedCoordinate with the team to provide excellent customer service (especially during peak times)Provide customer feedback to the Store ManagerStay up-to-date with new products/servicesSkillsProven work experience as a Retail Sales Representative, Sales Associate or similar roleUnderstanding of the retail sales processBasic math skillsExcellent communication skills, capable of building trusting relationshipsAbility to perform in fast-paced environmentsFlexibility to work various shiftsHigh school degreeJob Type: Full-timePay: From $15.00 per hourSchedule:8 hour shiftMonday to FridayWeekend availabilityCOVID-19 considerations:All customers are encouraged to wear masks, employees are still required to wear masks.Education:High school or equivalent (Required)Experience:Customer Service: 1 year (Preferred)Shift availability:Day Shift (Required)Work Location:One locationWork Remotely:NoWork Location: One location