General Sales Manager

Jim Coleman Automotive
Bethesda, MD
Nov 25, 2021
Nov 27, 2021
Full Time
Jim Coleman Toyota is hiring!Jim Coleman Toyota is a 3rd generation family-owned dealership founded in 1968.Jim Coleman Toyota is seeking an experienced General Sales Manager who is energetic, positive, and possess great people skills to join our team. This role is hands-on, and involves working leads, desking deals, making sure contracts and rebates are collected, and training sales staff. The ideal candidate must have at least 2 years of stable employment as either a GSM or Sales Manager. Candidates should also have a verifiable track record of profitability, market share performance, and above average CSI in order to be considered for the position.ResponsibilitiesEnsure high Customer Satisfaction scores and analyze these metrics to isolate areas for improvementLead all showroom activities and maintain an experienced level of product knowledgeConduct daily and weekly sales training meetings for Sales and Product SpecialistsAchieve forecasted goals and objectives for dealership sales, gross, and key expenses on a monthly and annual basisGuarantee delivery includes an introduction to the service department and scheduling of the first service appointmentCoach sales team on proper closing techniques through training and active participation, and lead profitability of your teamsHire, motivate, and monitor the performance of New and Used team, Internet Sales, Finance Managers and Service Drive SalesMentor new and experienced sales reps on standard methodologies for improving performanceEnsure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM systemEstablish delivery procedures and monitor performance and executionRequirementsMinimum two years of GSM experience with responsibility for the entire variable operation of a successful dealershipStrong background in building showroom and internet traffic, SEO and SEM, direct mail and other traditional mediaExtensive background in leading a BDC departmentSome experience in Used Vehicle purchasing, merchandising and marketingExpertise in supervising the everyday efforts of desk managers and improving F/I income through mentorship and trainingPossess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profitsAuthorized to work in the USAAble to pass pre-employment background screening, Motor Vehicle Record check, and drug testMust have a valid driver's licenseJob Type: Full-timeBenefits:401(k)Dental insuranceFlexible scheduleHealth insurancePaid time offVision insuranceExperience:Customer service: 1 year (Preferred)Work Location: One location

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