Duties

As a IT Specialist, some of your typical work assignments may include:

• May serve as a Team Leader on certain projects; articulates the overall plans, timetables and criteria for the team assignment; monitors and reports to the supervisor and team members on the status and progress of the project.
• Establishing metrics to measure and evaluate systems performance; conduct audits of IT programs and projects.
• Provide guidance to IT management, staff, and customers; identifies and addresses workforce planning and management issues.

Requirements

Conditions of Employment

• You must be a U.S. Citizen or National.
• A one-year probationary period may be required.
• A background investigation is required.
• This is a bargaining unit position.
• Generally, male applicants must be registered with the Selective Service.
• Relocation expenses will not be paid.
• You may be required to divest certain energy-related securities.

You must meet all eligibility and qualification (experience and/or education) requirements by the closing date of this announcement.

Qualifications

To view the eligibility and qualification requirements of IT Specialist, GS-2210, please visit: IT Specialist

You must have one full year of specialized experience at or equivalent to the GS-12 level. Specialized experience is defined as: Experience with current information technology, to include Operating Systems, Personal Computers, IT Hardware Devices, and Cloud based technologies in a customer-service environment. This experience must include the following two recognized IT industry framework and methodology certifications: 1) Information Technology Infrastructure Library (ITIL Foundation V4) and 2) Help Desk International Service Desk Manager (HDI-SCM).

****Required Certifications MUST BE UPLOADED****

• Information Technology Infrastructure Library (ITIL Foundation V4)
• Help Desk International Service Desk Manager (HDI-SCM)

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including any volunteer experience.

Education

There is no education requirement for this position; therefore, transcripts are not required.

Additional information

FERC remains ranked #1 in Work/Life Balance, for the 7th year in a row, among the Best Places to Work through the Partnership for Public Service! As a leader in Work/Life Balance, we are proud to offer telework flexibilities in accordance with agency policy.

The duty location of this position is Washington, DC. Based on our current operating status, FERC employees are teleworking as opposed to coming on-site. When it is determined that our agency will be moving to the reopening phase of our Reconstitution Plan, the expectation will be to physically return to the office in Washington, DC. Telework days and any waiting period for eligibility will be determined at that time.

When promotion potential is shown, future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.

If selected for this position, you will be required to:

• Complete a Declaration for Federal Employment (OF-306) to determine your suitability for Federal employment.
• Have your Federal salary payments made by direct deposit to a financial institution of your choice.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. FERC also participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). For more information about E-Verify, including your rights and responsibilities, visit: http://www.uscis.gov/e-verify .
• Attend a mandatory ethics training. We are governed by the Office of Government Ethics (OGE) Standards of Conduct, the criminal conflict of interest statutes, and FERC's supplemental ethics regulation, which specifically prohibits FERC employees from holding certain energy-related securities. To comply with these regulations and statutes, divestiture of these securities may be required after you begin employment. See 5 C.F.R. 2634-41; 18 U.S.C. 201-208; 5 C.F.R. 3401. If selected, you may also be required to file a financial disclosure statement within 30 days of appointment.
• Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C, or Non-Career SES employee in the Executive Branch.
• As required by Executive Order 14043 , Federal executive branch employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021 or before appointment or onboarding with the agency (if later than November 22, 2021). FERC will provide additional information regarding which forms of documentation can be accepted and how you can request a legally required exception from this requirement.