Internal Communications Officer

Employer
USAJobs
Location
Washington, D.C
Posted
Nov 25, 2021
Closes
Dec 01, 2021
Function
Communications
Hours
Full Time
Duties

The American Rescue Plan Act of 2021 is an unprecedented effort to stop the spread of COVID-19 and respond to the public health, education, and economic crisis caused by the pandemic. It includes measures to deliver immediate relief to American families, fund a national vaccination program, provide aid for small businesses struggling to keep their doors open, cut child poverty in half, reopen schools, and help parents get back to work. American Rescue Plan funds will allow AmeriCorps to:
  • Create new national service opportunities
  • Provide additional benefits for members and volunteers
  • Support nonprofits working in underserved communities
The incumbent will:
  • Coordinate with staff to develop and implement an internal communications plan within the Chief of Program Operations Department to meet deadlines and established goals
  • Research, train on, and implement best practices for effective internal communications and propose strategies for consideration, evaluate and recommend changes in efforts to improve communications, provide written and oral feedback on all aspects of communications
  • Monitor and recommend changes in efforts to improve technology systems that support internal communications
  • Support the usage and management of knowledge resources and collaboration tools
  • Help develop and maintain a landing page/one-stop shop of resources for CPO offices on the Agency's internal intranet (SharePoint)
  • Collate digital content and ensure increased visibility, organization, and access to online collections
  • Organize, design, and maintain user-friendly information on agency's intranet, including maintaining pages and subpages
  • Determine a standard intranet structure and standard operating procedures to be used cross-departmentally/cross-agency in conjunction with the Information Management Workgroup
  • Assist with reviewing internal guidance and training materials, including formatting, 508 compliance, and adherence to brand and editorial style guide
  • Support Senior Project Manager, Program Performance in approving workflow tasks
  • Arrange complex information into organized and easily understandable formats
  • Facilitate clear communication between and among the Senior Project Manager, Program Performance, other project managers, headquarters units, and Regional Offices around issues related to internal communications
  • Bring potential issues or problems to light and propose possible resolutions to issues
  • General troubleshooting and problem solving
  • Performs other duties as assigned


Requirements

Conditions of Employment

  • You must be a United States Citizen
  • A 2-year probationary period is required for new Federal employees and supervisors.
  • Merit Promotion and internal applicants must submit a SF-50 to verify Status and grade
  • As required by Executive Order 14043, all current and new Federal employees are required to be fully vaccinated against COVID-19 no later than November 22, 2021. See the ADDITIONAL INFORMATION section for more details regarding this requirement.
  • Satisfactory completion of a background investigation.
  • Must be telework ready. See the ADDITIONAL INFORMATION section for more details regarding the agency's current full-time telework status.


Qualifications

Applicants must have one year of specialized experience comparable in scope and responsibility to at least the upper-range of the NY-2 pay band, which would be at or equivalent to, the GS-09 level in the Federal Service. Specialized experience is that which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled.

Specialized experience includes:

1) Maintaining effective working relationships at multiple levels within an organization in order to develop and disseminate coordinated messages that accurately address organizational programs;

2) Preparing written or multimedia materials to promote the organization's position on a variety of sensitive, controversial and/or complex issues; and

3) Assisting with designing and tailoring meetings and staff involvement strategies to agency staff and special target audiences that involved a degree of controversy.


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps VISTA) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills can provide valuable training and experience that translates directly to paid employment. You will receive credit for qualifying experience, including volunteer experience.

Such experience must be clearly documented in the applicant's resume.

Education

If you are qualifying based on education alone, you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education or LL.M., if related leading to such a degree. Such education must be from an accredited institution and demonstrate the knowledge, skills, and abilities necessary to perform the work. You must submit an unofficial copy of your college transcript. You must submit evidence that any education completed in a foreign institution is equivalent to U.S. educational standards.

You may also qualify based on a combination of education and experience, if applicable

Additional information

This American Rescue Plan (ARP) term appointment will not exceed September 30, 2024.

Additional Selections: Additional selections may be made from this announcement or for similar positions across AmeriCorps. By applying, you agree to have your application shared with interested selecting official(s) at AmeriCorps.

Term Employment: As a Term employee, you will not be covered be the agency's Interchange Agreement with the Office of Personnel Management, which allows for noncompetitive transfer from AmeriCorps to other agencies in the competitive service of the federal government.

COVID-19 Vaccination Requirements: As required by Executive Order 14043, all Federal employees are required to be fully vaccinated against COVID-19 no later than November 22, 2021, regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), and subject only to such exceptions as required by law. Therefore, even if you are selected for a position on or before November 22, 2021, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021, or before appointment or onboarding with the agency. If you are selected, your offer letter will contain additional information regarding how to request a reasonable accommodation legally required exception from this requirement to the vaccination requirement based on medical or religious factors.

Expanded Telework Status Due to COVID-19: Due to COVID-19, the agency is currently in an expanded telework posture. If selected, you will have the option to temporarily telework on a full-time basis, even if your home is located within the local commuting area of the duty station of your position. Once the agency implements its re-entry plan, you may be expected to report to the duty station listed on this announcement in the manner and frequency the agency deems appropriate. At this time, the agency is unable to confirm if an expanded telework policy or future remote work policy will be implemented.

Military Selective Service Act: If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

Veteran's Preference: If you are claiming 5-point or 10-point veteran's preference, you must submit documentation described below in "Required Documents."

Ethics Requirement: Our Agency is committed to the highest ethical standards and, as an employee you will be covered by the criminal conflict of interest statutes (18 U.S.C. 201-209) and the Standards of Ethical Conduct for Employees of the Executive Branch (5 C.F.R. part 2635). Additionally, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) or Public Financial Disclosure Report (OGE Form 278e) within 30 days of your appointment date and on an annual basis thereafter.