Supports Planner

Service Coordination Inc
Hagerstown, MD
Nov 23, 2021
Nov 26, 2021
Full Time
Service Coordination, Inc. is looking for Support Planners with a passion to serve and work within your community - people who LOVE what they do and who are ready to *finally* be taken care of to the same degree that they care for others!Why should YOU want to work with us?We offer competitive pay, including ALL travel (mileage + drive time) and quarterly bonus potentialGenerous Employee Referral ProgramExcellent benefits, including a tuition reimbursement program, a student loan repayment program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous vacation and sick leave accrual and holiday payExtensive paid training and employer-provided laptop and cell phoneSupportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual ReviewsOur roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, the people we support, and our community. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.Even during the COVID-19 shutdown, our Support Planners didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We'd love to see what you bring to the table!Position Requirements:Bachelor's or master's degree in one of the following concentrations:PsychologySociologySocial WorkNursingCounselingHuman Services AdministrationValid Driver's License and an insured vehicleIf you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more!For full Job Description see below:Support Planners provide targeted case management by advocating, arranging and monitoring services and identifying supports for people with Medicaid Home and Community Based services of varying ages and medical needs.Some key duties attached to this role are: establishing positive relationships with the people we support and other stakeholders, facilitate the creation of person-centered plans and monitor throughout the year, enter activity notes within 24 hours, maintain records and deal with sensitive information, facilitate resolutions and provide resources to the people we support.Identifies and secures ongoing support services and provides assistance to people served. Establishes a Person-Centered Plan of Service (POS) for services, implements, and continuously monitors and evaluates the quality of the services provided. Ensures that the services provided meet state mandated standards.Essential Duties:Advocates on behalf of the people served, provides resource information, and educates them to become more self-determinedProvides education to people served and their support systemProvides education on how to coordinate and advocate for servicesEncourages people served to empower themselves and achieve optimal level of independenceEducates people served on the principles of self-determinationCollects information and documentation related to eligibility for Supports Planning servicesMeets with the people served and/or their authorized representative to obtain informationObtains relevant information and supporting documentationPlans for, and updates Person Centered Plans of Service (POS)Plans for, facilitates, develops, and continually updates Person Centered Plans of Service and Person-Centered POS Tools that document service needs for people eligible for Supports Planning servicesEngages in person-centered planning process with people servedDevelops and writes the POSs in collaboration with people servedConducts POS preparations with people servedResearches, identifies, refers, and coordinates resources and services to achieve the outcomes specified in the person's POS, and shares resources with other team membersProvides information, makes referrals, and assists people servedAssists people served with transitioningCompletes required paperwork and follows up for waiversIdentifies services and collaborates with providers for people served in institutional facilities to transition successfully into the communityMonitors Person Centered Plans of Service (POS) and conducts follow-up activitiesConducts on-site visits to support and observe those servedConducts timely visits and contacts as defined in regulationsObtains information regarding progress toward goalsIdentifies new medical and health services, and other personal needsCompletes the Reportable Events (RE) as defined in regulationsApplies or re-applies for necessary programs or servicesCommunicates with providers regarding resolution of concernsAssists with provision of documentation to apply for medical assistanceAdheres to SCI and policies and proceduresMeets performance utilization benchmark to ensure compliance with SCI standardsMaintains individuals' HIPAA records in secure locationsUtilizes tracking and time management toolsRequired Competencies:Problem Solving: Using a solution-based approach, identify options and workable solutionsDecision Making: Identify a range of alternatives and evaluating potential courses of actionJob knowledge: Possessing the basic knowledge necessary to perform the job or functionAchievement: Striving to accomplish high goals or standardsInitiative: Taking action without being told to do soTrustworthiness: Securing the confidence of others through consistent words and actionsRespect for others: Working to understand and empathize with the position of othersInterpersonal communication: Interacting effectively with others to convey thoughts and ideasBuilding Relationships: Establishing and maintaining positive rapport with othersService Orientation: Responding to others in a timely manner to satisfy their needsTeamwork: Working cooperatively with others to accomplish goals or objectivesDependability: Reliably following through on commitments made to othersFlexibility: Willingness to take alternative actions given appropriate justificationDetail Orientation: Attending to all steps and follow-ups necessary to accomplish a taskProfessionalism: Conducting oneself with high standards and integrityPlanning: Looking forward in addressing tasks to anticipate steps and contingenciesStress Tolerance: Maintaining stable performance under the pressures of work or lifeWork Attitude: Approaching work with a positive "can do" mindset.Minimum Qualifications:Education required: Bachelor's degree or Master's degree in a human service field:Human Services AdministrationPsychologySociologySocial WorkNursingCounselingExperience:Experience in working with people with disabilities preferredExperience with person centered planning preferredWilling to submit and pass a CJIS background checkOur recruitment process:Take the AOE Reasoning and Situational Judgment Assessment! Both assessments will only take 20-25 minutes and you'll have one week to finish this step so no rush!We'd like to talk to you! Learn about your background, how you handled situations in the past and what made you apply to Service Coordination.Interview with the supervisors! Our supervisors have real-life experience working in the field and can answer your questions about what to expect on the job and what it's like to be a resource for the people we support.Disclaimer: The recruitment process is approved by Service Coordination Inc.'s Recruitment Committee and subject to change based on business needs.In recognition of the continuing COVID-19 pandemic, Service Coordination Inc (SCI) is committed to maintaining a safe and healthy workplace. Because of this, SCI is requiring all new hires to be fully vaccinated. New hires will be required to provide proof of vaccination status as part of the on-boarding process. SCI provides reasonable accommodations, absent undue hardship, for medical reasons under ADA and for employees with sincerely held religious beliefs, observances, or practices that conflict with getting vaccinated. You may request reasonable accommodation or other exemption to Maranda Henderson at MHenderson@ or 240-409-4372.Service Coordination is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. Service Coordination is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Maranda Henderson, HR Manager, at MHenderson@ or 240-409-4372.#CaseManagement#CaseManager