Floating Retail Banking A

Industrial Bank Wash
Oxon Hill, MD
Nov 23, 2021
Nov 26, 2021
Full Time
Position SummaryIndustrial Bank one of oldest African American community banks in the country has a great opportunity. We pride ourselves on rendering extraordinary customer service and take pride in supporting our communities.The Floating Retail Banking Associate (FRBA) serves as the back-up Associate for all banking centers depending upon needs.As the FRBA, the incumbent will float from the teller line to the platform, as needed, at any given time, with or without notice. The FRBA is expected to provide branch support throughout the various banking centers on an as needed basis, as assigned.The responsibilities of this position include, but are not limited to, teller operations, product sales, general administrative tasks, and exceeding both internal and external customer service expectations.This position also requires a high level of dependability, accountability, and flexibility.Must comply with meeting compliance and audit requirementsRequires expert knowledge and experience in the responsibilities of a banking TellerRequires expert knowledge and experience in the responsibilities of performing Branch Platform functionsA few of the core competencies for this role include: reliable attendance and punctuality; customer service; communication; problem solving and sales skillsRequired education and experienceHigh school diploma or equivalentMinimum of 3 years customer service experienceMinimum of 2 years cash handling experience (Teller experience preferred)Employee Classification and Work Hours: Non-ExemptThe Retail Banking Department operates on a Monday through Saturday work schedule. All Associates are expected to adhere to the Retail Banking schedule, providing notice of absence in accordance with the Bank's attendance policy. Travel: As needed amongst the various Retail Banking Centers

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