Full Time- Work From Home Customer Service Representative

S&P Data LLC
Arlington, VA
Nov 23, 2021
Nov 26, 2021
Customer Service
Full Time
Ready to kick-start you career? You've come to the right place!Have a passion for helping others? Enjoy solving problems? Pride yourself on your customer service? Then this is the career path for you! You won't need to make a high-pressure sales pitch either, no high-pressure sales involved!How to Apply:Click on "apply now"When you apply, you will get a text message to complete a quick questionnaire. This must be completed in order to be considered!Your Typical Day at Work:As an Inbound Customer Care-Technical Support Representative, you will be answering customer calls, and working with customers to ensure the best experience possible! In addition, you will also make sure that the customers are getting the best value for all their products and services.Strive to understand customer's situation and recognize the customer's needsMaintain a high level of competition and product knowledgeProvide quality service that will exceed customer expectationsMaintain a high level of confidentialityAccurately document customer interactions within the appropriate systemsApply techniques offered in training and ongoing coaching for continuous improvement towards performance targets.You Own This If:Experience in technical or a call center environment (nice to have, but not required)Excellent listening, verbal, and written communication skillsFlexibility to work varying shifts or additional hours as required by business needsSolid computer skills and an aptitude for learning new softwareWhat WE offer YOUA$ cents A 3/4A' * Our Associates make $12.00/hour PLUS uncapped bonuses and incentives. Average over $14.00/hour after bonus!A$ cents A 3/4A' * OPPORTUNITY to earn additional Incentives/PrizesA$ cents A 3/4A' * 100% Virtual (Become a part of one of the most stable companies in North America! Grow your career and earn an amazing salary and benefits package all from the safety of your own home!)A$ cents A 3/4A' * We have GREAT BENEFITS: HEALTH + DENTAL + VISION (We've got you covered!)A$ cents A 3/4A' * There is plenty of room for GROWTH. We only promote from within! 90% of Management are internal hires!A$ cents A 3/4A' * We will give you fully PAID TRAINING- Classroom style/engaging environment with great support.Important Details:Work week of 40-44 hoursShift timings are between 2PM and 12:00 AM Monday to Sunday. 5 Days working and 2 Days Off.**Please note: S&P does not use telegram as a tool to conduct interviews, additionally we do not ask for sensitive information using a texting tool. Our interviews are conducted using zoom or in person.**