Manager, Mortgage Servicing

Expiring today

Employer
NIH Federal Credit Union
Location
Rockville, MD
Posted
Nov 24, 2021
Closes
Nov 26, 2021
Ref
222326969
Hours
Full Time
Description:This position will be working out of our Rockville HQ office but will have the flexibility of working remotely and in the office each week.We are looking for more than just an employee, we are looking for a true team member dedicated to enhancing the member experience! Come join the credit union movement and Discover Banking With Heart at NIHFCU!At NIHFCU, one of our core values is investing in our employees, which is why we offerperks like these:Benefit Package for all Full time employees includes health, dental, vision, Life insurance benefits401(K) and profit sharingTuition ReimbursementCareer Advancement and developmentCredit Union Membership with discounted services and productsGENERAL SUMMARY - This position will have the flexibility of working remotely and onsite.The Mortgage Servicing Manager will be responsible for the successful management, operations and regulatory compliance of the FHLMC, FNMA and NIHFCU Mortgage Servicing Portfolio of first mortgage, and home equity loans. Manage and direct all Mortgage Servicing and Secondary Market functions, in accordance with the Investors' guidelines, CFPB/RESPA compliance requirements, as well as NIHFCU's policies and procedures.MAJOR DUTIES AND RESPONSIBILITIESThe Servicing Manager is responsible for the compliance, accuracy and efficiency of all mortgage loan servicing functions-from new loans set up, to payments processing, escrows administration, investor reporting and remittance, ARM adjustments, PMI cancellations, statements, payoffs, lien releases, and all servicing reporting activities.Responsible for adhering to Freddie Mac's and Fannie Mae's loan servicing requirements.Manage Secondary Market functions.Develop new and maintain existing department operating procedures to ensure operational efficiencies and internal controls, and investor and regulatory compliance.Maintain a thorough knowledge of FHLMC's and FNMA's servicing requirements, and regulations, and compliance related to mortgage and home equity servicing.Provide coaching, leadership and support to the Mortgage Servicing Team. Prepare and conduct performance appraisals, train and develop employees.Responsible for the administration of the mortgage servicing systems and the secure, effective and efficient functioning.. Requirements:QUALIFICATIONSAt least three (3) years of experience in managing mortgage servicing operation to include FHLMC and FNMA servicing portfolio.Thorough knowledge of secondary market functions.Strong knowledge of CFPB, RESPA, FHLMC and FNMA mortgage servicing regulations and guidelines.Experience with FICS Mortgage Servicer is preferred.Strong technical skills.Superior leadership skills and abilities to manage, motivate, lead, coach and administer a department personnel.Ability to multi-task and to function efficiently in a high volume, fast paced deadline oriented environment.Experience with the interpretation, application and implementation of mortgage servicing laws, rules and regulations.Excellent written and oral communication skills in addition to interpersonal skills.NIHFCU is an Equal Opportunity Employer and does not discriminate against employees or applicants basedon race, color, religion, sex/gender, national origin, disability, age, or any other category protected by law.PM18

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