Retail Commission Sales Associate - Furniture/Mattresses, Springfield - Part Time

Employer
MacyA$ 'A cents € (TM) s
Location
Springfield, VA
Posted
Nov 24, 2021
Closes
Nov 26, 2021
Ref
222351490
Industry
Retail
Hours
Full Time
About: MacyA cents € (TM) s is proudly AmericaA cents € (TM) s Department Store. ThereA cents € (TM) sa reason weA cents € (TM) ve been around for 160 years. Customers come to us for fashion, value and celebration. MacyA cents € (TM) s is also known for giving back to our communities. The magic of MacyA cents € (TM) s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at MacyA cents € (TM) s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of MacyA cents € (TM) s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at MacyA cents € (TM) s. MacyA cents € (TM) s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. MacyA cents € (TM) s is the A cents € oeAcademyA cents € for retail careers. A store colleague position (whether itA cents € (TM) sa seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of MacyA cents € (TM) s top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at MacyA cents € (TM) s. Job Overview: The Furniture Sales Associate is responsible for providing outstanding customer service, meeting hourly sales, protection plan (WorryNoMore), return rate and Star Rewards goals on a personal and departmental basis while demonstrating superior product knowledge to customers.A' A' To create a shopping experience that will make the customer feel welcome and comfortable. The associate is also responsible for follow-up/clienteling and performing other duties as necessary Essential Functions: Be proficient in all systems need to complete transactions (SOCR, MySA, BT tablet app, POS, search and send and MPOS).A' Proactive in assisting customers who are using devices to shop and compare, whether MacyA cents € (TM) s devices or their own. Assist customers in all aspects of total store experience and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary. Provide an exceptional customer experience by ensuring the customer is always the priority. Handle all returns and delivery issues courteously and professionally. Determine customer needs based on personal features and other customer preference related factors. Demonstrate knowledge of store products and services to build sales and minimize returns. Suggest additional items to compliment customer furniture selection which includes both product and services such as WorryNoMore.A' Responsible for achieving personal sales goals, Star Reward goals, WorryNoMore Conversion Goal and return rate goal. Maintain a professional attitude with sincerity and enthusiasm reflecting MacyA cents € (TM) s commitment to our customer-the most important person in our stores. Use MySa clientele program to maintain customer profile and contact information to increase personal sales. Maintain contact with customers thru pre- and post-delivery contacts to ensure a positive shopping and delivery experience. Be knowledgeable of and perform sales support functions related to POS procedures. Develop product knowledge by reading current vendor tags and pamphlets, attending training classes in order to communicate it to the customer, complete all vendor courses on the Big Ticket University. Be aware of current promotional events and sales. Maintain department recovery standards; which includes recovery and signing.A' Adhere to Asset Protection and inventory control and compliance procedures. Follows shortage programs and procedures. Qualifications and Competencies: No Education or Experience Required Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers. Resourceful and able to adapt quickly to changing prioritiesA' Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling, stooping and color vision Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions Frequently lift/move up to 25lbs A' Candidates in Colorado: Click here for Pay Range A' and here to learn about Benefits.A' A' Candidates in Connecticut: Click here for Pay Range Candidates in Nevada: Click here for Pay Range A' A' STORES00