Entry-Level IT Support

Centric Business Systems
Tysons Corner, VA
Nov 24, 2021
Nov 26, 2021
Full Time
Job Summary: The MPS Technician is an entry-level position designed to prepare the employee for a career in servicing and repairing office equipment at customer locations. This role will support customers with Manage Print Service (MPS). This role entails extensive classroom and on-the-job training in support of Centric's MPS contracts.Essential Functions: Tag MPS Printers with ID Numbers and Centric Logo as requiredPrint Configuration pages for use in obtaining data for meter collectionAssist with obtaining manual metersDeliver Supplies and Parts for MPS Customers as requiredAssist with implementing our recycle program for MPSTest and resolve units not reporting on FM AuditLoad print drivers as requiredInstall and service printers as neededInspect supply storage at customer site. Ensure that overstock supplies are returned to CentricAdditional Responsibilities: Visits customer location and completes our Centric equipment and network site survey with help-desk supportInspect all physical space and electrical requirements and works with the customer to ensure they are in compliance before the equipment is deliveredWorks with the Warehouse Manager and delivery team to develop an installation plan and delivery manifest to include key details about the installation.Required Education and Experience: High school diplomaAssociates degree in electronics, IT, or equivalent industry related experience desired.Required Qualifications: (Knowledge, Skills, Abilities)Attention to detailStrong communication skillsAbility to multi-taskProfessional demeanorStrong electromechanical abilityGeneral knowledge of computer systems and related software applicationsRequires a valid state driver's license and minimum level of auto insurance coverage per Centric's policy for positions entailing extensive use of personal car while on company business.Job Type: Full-timePay: $15.00 - $19.00 per hourBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:Monday to FridayLicense/Certification:Driver's License (Preferred)Willingness to travel:75% (Preferred)Work Location: On the road