Server

Employer
Meso Scale Discovery
Location
Beallsville, MD
Posted
Nov 24, 2021
Closes
Nov 26, 2021
Ref
222485878
Function
Food Service, Server
Industry
Restaurant
Hours
Full Time
PURPOSE OF THE JOB: The server is responsible for greeting members and guests, taking orders and serving food and beverages. Also responsible for taking reservations both via phone and online. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Greet and seat members and their guests in a welcoming, friendly, courteous manner 2. Arrange tables with special attention to details including ensuring table linens are pressed, glasses and silverware are polished and clean, crisp menus are presented 3. Ensure orders are taken carefully to ensure accuracy for each guest and submitted with all modifiers in the Point of Sale system (IBS) for correct dish delivery by Back of House 4. Ensure meticulous presentation, both how plates are professionally handled and personal appearance, including proper and clean uniform. 5. Present knowledgeable information of menu options, including daily specials board. Provide descriptions of dishes, seasonal cocktails and provide thorough understanding of allergens and food safety 6. Perform sidework including silverware roll ups, polishing silverware and glassware, vacuuming, dusting, maintaining a tidy server station space and refilling items per the FOH checklist 7. May assist with event setup, breakdown and cleanup for events 8. Answer incoming calls professionally and take reservations accurately and check Servers email for member online dining reservations 9. Strictly follow Club rules and adhere to the Four Streams F&B training manual of procedures May perform other duties as assigned. EXPERIENCE AND QUALIFICATIONS: 1. High school diploma or equivalent preferred. 2. Two years of experience in a full service restaurant. KNOWLEDGE, SKILLS AND ABILITIES: 1. An understanding of the proper steps of service required of Front of House service positions 2. A passion for hospitality and providing an exceptional member experience every time 3. Excellent communication and listening skills, must be able to speak, read and write in English 4. Ability to abide by all local, state and federal regulations and Club liquor policies regarding service to minors and intoxicated guests. 5. Must be responsible and dependable with a high level of integrity and maintain an upbeat attitude and warm presence under pressure. 6. Must maintain the highest standards of cleanliness and follow proper dress codes 7. Knowledge of service, including proper placement of plates, knowledge of menus and thorough understanding of food allergens and food safety. 8. Ability to use a point of sale system, like IBS, to charge members and guests accurately. 9. Ability to strictly follow Club rules and adhere to the Four Streams' food and beverage training manual of procedures. A professional presence and strong interpersonal skills for interacting in a courteous, timely, and diplomatic manner with all levels of employees, members and guests. PHYSICAL DEMANDS: The job requires reaching of arms and hands, stooping, bending, pushing, pulling, standing or walk for prolonged periods of time. Move, lift, carry, push, pull, and place objects up to 25 pounds without assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the job. WORK ENVIRONMENT: The position work in a typical restaurant/club environment that is moderately quiet. On occasion, may work outside and with varying noise levels.

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