Server

Employer
TGI Friday's
Location
Leesburg, VA
Posted
Nov 24, 2021
Closes
Nov 26, 2021
Ref
222497539
Function
Food Service, Server
Industry
Restaurant
Hours
Full Time
A TGI Fridays Server (W/W) possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the guests' expectations. Specific responsibilities of the Server (W/W) include: * Greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience. * Looks for visual and verbal cues to identify the experience the guest wants and customizes the service to meet those expectations. * Promptly and accurately takes food and beverage requests from guests. * Ensures expedient service of food and beverages to the guest. * Frequently checks up on the guests and uses visual cues to provide silent service as appropriate. * Learns TGIF menu and beverages, expertly recommends and upsells items. * IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger. * Follows all Fridays Service Style Standards. * Accurately rings all orders into the POS system while simultaneously interacting with guests when applicable. * Practices conversational ordering by mentioning current promotional features. Requirements A TGI Fridays Server (W/W) must be able to carry natural conversation with guests without sounding scripted or intrusive. Additional specific requirements for the Server (W/W) include: * Must be able to deliver plates and food and clear tables * Must be able to hear well amongst loud background noise * Must be dressed neatly and well groomed in company approved uniform at all times * Must be able to operate POS system, make change correctly and make credit card transactions accurately * Must be able to calmly respond to angry guests and notify a Manager * Must be able to read and write notes to hearing impaired guests * Must be able to read menus to sight-impaired guests * Must be able to verbalize menu items clearly to guests while taking their orders or responding to their request * Must be able to read and write * Must be able to stand and walk during entire shift * Must be able to reach, bend, stoop and wipe counters/tables Minimum Age 18 Ability to Lift 30 lbs Ability to Stand 6-8 Hours Yes

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