Server

Employer
Ruthschrissteakhouse
Location
Gaithersburg, MD
Posted
Nov 23, 2021
Closes
Nov 26, 2021
Ref
222500042
Function
Food Service, Server
Industry
Restaurant
Hours
Full Time
b'Get ready for the BEST JOB you ever had!nDo you have a passion for preparing the highest quality food that is delighting Guests around the world? Are you interested in being part of a world class team committed to promoting from within and preparing you for a CAREER? If so, this is your opportunity to join the Ruthxe2x80x99s Chris family and join the company that defined The American Steak House in 1965 and continues to set the standard for quality and being a great place to work.nWhat We Offer: Flexible and predictable scheduling, competitive pay, significant Team Member discounts, competitive health and vacation benefits, an inclusive work environment committed to diversity, structured career development, and growth opportunities.nWhat We Ask: Come to work each shift with a great attitude and ready to contribute to the success of the team, be willing to learn from your Coach how to excel at your job, and work with us to create an environment where everyone feels welcome and is able to experience the Sizzle that is the Ruthxe2x80x99s Chris experience.nWe are looking forward to talking with you.nESSENTIAL JOB FUNCTIONS:nnReports to work as indicated on the work schedule and in the correct uniform. Practices positive personal hygiene and cleanliness habits during all work shifts.nObtains station assignments from host/hostess or Manager-On-Duty at the start of the work shift; correctly completes all assigned opening and side work duties in a timely manner.nSets-up and restocks service stations before, during and after service; restocks glassware, ice and other items needed for the bar.nGreets Guests immediately, makes suggestions and answers questions regarding food, beverages and service. Practices salesmanship to enhance the dining experience without allowing Guests to over order. Uses Guestsxe2x80x99 names regularly throughout the dining experiencenTakes and records food and beverage orders from guests according to RCSH Sequence of Service and Pivot Point systems.nProcesses Guestsxe2x80x99 orders, using the computer terminal according to RCSH Sequence of Service, Pivot Point and Food Timing systems to ensure all items are prepared and served on a timely basis. Ensures all items are rung on the computer.nEnsures that all food and beverages delivered and served are served promptly, garnished correctly and meet the quality/presentation standards of RCSH. Personally serves all entrxc3xa9e items to the guests.nObserves restaurant diners to ensure that guests are satisfied with food, beverages and service: immediately recognizes and responds to any guest needs and/or requests.nServes water, bread and butter to Guests in assigned area immediately upon being seated. Serves refreshments regularly throughout the dining experience.nPackages all leftovers tableside according to RCSH standards.nClears and replaces items (eg, dishes, silverware, beverage containers) as needed for next coursenMaintains tables and station according to RCSH standards throughout the dining experience.nPractices teamwork by assisting fellow Team Members, as needed, by serving food, practicing table maintenance and bussing to enhance our Guestsxe2x80x99 dining experience.nCommunicates to the Manager-On-Duty any and all situations where a Guest may express concern or dissatisfaction with any aspect of the dining experience.nCorrectly presents the Guest check and processes payment for all food and beverages sold.nCloses station only upon direction from Manager-On-Duty; correctly completes all closing, side work and checkout duties in a timely manner.nFollows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.nSupports other Front-of-House positions as needed, providing a seamless Guest experience to all Guests.nPerforms all duties and maintains knowledge of all standards and procedures, as stated in the RCSH Employee Training Packet xe2x80x93 Service.nAdditional duties as assigned.nnxc2xa0nCOMPETENCIES/PERSONAL CHARACTERISTICS:nGuest First MindsetnnDemonstrates a Guest first mindset, placing a high priority on the Guest experiencenInteracts regularly with Guests, demonstrating a genuine interest in Guests, and ensuring a superior dining experience for all Guestsnnxc2xa0nJOB REQUIREMENTS:nnHas extensive knowledge of wine and spiritsnExcellent Guest service skills and a strong work ethicnWell-organized with ability to take and place food and beverage orders accuratelynAbility to operate point-of-sale systemsnAbility to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalismnHandle stress associated with responding to/solving problemsnAbility to take orders quickly and accuratelynnxc2xa0nPHYSICAL DEMANDS:nnWhile performing the duties of this job, the employee must be able to stand, walk, talk, and hear for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quicklynAbility read, speak, write, and understand communication in EnglishnMust be able to lift, handle and carry (eg trays, small wares and equipment) at a minimum of 35 pounds frequently and up to 50 pounds occasionally.nMust have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basisnMust be able to communicate effectively and listen attentivelynMust be able to continuously use fingers (eg to bilaterally operate point-of-sale equipment, prepare and serve food/beverage items)nnxc2xa0nWORK ENVIRONMENT:nnWork is performed in a restaurantnPosition involves work on afternoons, nights, weekends, and holidays, as requirednMust be able to work in an environment subject to loud noises from restaurant equipment and machinery, fumes, odors, dust and smokenTemperature extremes range from working near 1800-degree Fahrenheit to working in a walk-in freezer of -10 degree Fahrenheitnnxc2xa0nxc2xa0nNOTE: The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only. Ruthxe2x80x99s Chris Steak House is an Equal Opportunity Employer.'by Jobble

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