Server (Minimum 1 Year Experience)

Plan Do See America (Eaton Hotel)
Washington, DC
Nov 16, 2021
Nov 26, 2021
Food Service, Server
Full Time
ABOUT PLAN DO SEEPlan Do See is a global hospitality company founded on the Japanese principal of Omotenashi - selfless service with a spirit of warmth and respect. Plan Do See was established in 1993 and has developed and operates 25 properties worldwide. Headquartered in Tokyo, Plan Do See America Inc. is leading the effort to bring the pride of Omotenashi to the United States.To find out more about Plan Do See please visit: DC is located in the heart of downtown at 1201 K Street NW, Washington, DC, 20005. Eaton DC has 209 hotel rooms, a live radio station, a 50-person cinema, a wellness center with yoga, meditation and alternative treatments, large event space, rotating art exhibits and a co-working members club, in addition to its beverage and dining offerings. For more information and to join the Eaton Workshop community for exclusive opening news, please visit Eaton Workshop's website at SUMMARY: This position is for Wild Days Rooftop Bar.The Server leads guest interaction throughout the dining experience and ensures that all guests have the highest quality dining experience.ESSENTIAL JOB FUNCTIONS: Comply with Standards of Service, including menu recommendations and upsellingAbide by all State, Federal and Corporate requirements pertaining to serving alcoholic beveragesMaintain knowledge of current food/drink choices, specialties, origin, taste and preparation methods.Serve food courses appropriately and alcoholic beverages to guests, answer questions on menu selectionsDetail tables throughout restaurant, ensuring proper placement of napkins, utensils, and condiments are appropriately readyClear and reset table at the end of each courseResponsible for communicating guest orders to kitchen, including any special needs or requests (allergies)Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable)Thanks guests' and kindly invites them back for future dining. Be ready and willing to assist fellow servers as situations arise. Be ready and willing to assist service assistants with clearing and resetting tablesInform the managers of supplies that need to be requisitionedComplete assigned daily side duties, to accommodate business needsClean and organizes side stations and surrounding areas as necessaryMaintain positive and effective working relationship with food and beverage management, staff and all departments. Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisorTo follow all company/kitchen safety rules, policies, and proceduresStrict adherence to health department and food handling guidelinesTo immediately report all suspicious occurrence and hazardous conditionsPresent a professional appearance and in uniform at all timesMaintain regular and consistent attendance and punctuality, with or without reasonable accommodationOther duties as assignedJob description may be changed at any timeREQUIRED LICENSE/QUALIFICATIONS: Minimum 1 year experience as server in a dining establishment4 or 5 star dining background, knowledge and ability to implement such service standardsHigh School diplomaValid Food Handler's CertificationMust be able to work nights, weekends and some holidaysMust be able to speak, read and understand EnglishBasic math skills, ability to add, subtract, multiply, and divideSKILLS/APTITUDES: Excellent communication skills (verbally interacts with management, kitchen staff, and team members)Ability to work in a team environmentAbility to accept constructive criticism and work calmly and effectively under pressureGuest service oriented and possesses commitment to quality serviceJob Type: Part-timePay: $12.25 per hourPhysical Setting:BarSchedule:HolidaysMonday to FridayNight shiftWeekend availabilitySupplemental Pay:TipsWork Location:One locationWork Remotely:NoWork Location: One location

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