Chief Learning Officer/Director for Enterprise Talent Development

Employer
USAJobs
Location
Washington, D.C
Posted
Nov 24, 2021
Closes
Dec 02, 2021
Function
Executive, Chief
Hours
Full Time
Duties

Work location to be negotiated upon selection.

As the CLO/Director for Enterprise Talent Development your duties and responsibilities include:
  • Chairs, establishes and maintains a Customer Advisory Board to exchange advice and share proposed recommendations regarding customer perspectives. Provides feedback to drive organizational improvement in office and program operations, identifies protentional issues, and develops innovative resolutions and strategies to improve program delivery and satisfaction.
  • Analyzes the development of IRS's executive talent to ensure a strong leadership pipeline that prepares current and future leaders to assume complex leadership roles. Collaborates with the Office of Executive Services in leading talent development and succession planning efforts for the executive cadre.
  • Develops innovative training initiatives to educate and prepare employees for executive leadership positions in a balanced measure approach focusing on business results, and employee and customer satisfaction.
  • Oversees the creation of a comprehensive analysis that identifies current workforce competency gaps. Conducts career mapping and identifies new requirements based on workforce planning analyses essential to the IRS mission.
  • Formulates Servicewide training policies and standards by providing consistency and guidance in developing and delivering cross-functional training to business and functional operating divisions.
  • Selects and certifies faculty engaged in teaching, researching, curriculum development, course design development, delivery, and evaluation.
  • Oversees competitive sourcing studies involving Servicewide learning and education functions. Oversees the administration of programs, budgets, and information systems, and conducts periodic cost benefit analyses of all programs and results achieved.
  • Designs and delivers service-wide performance, reengineering, and organizational development consulting services. Identifies the impact of anticipated modernization and restructuring of programs on employee skills designed to address training deficiencies.
  • Develops and manages Servicewide short and long-term employee training, development and organizational succession plan policies and programs in alignment with established statutes, executive orders, federal regulations, Department of the Treasury policies and IRS directives and guidance.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

Requirements

Conditions of Employment

  • Please refer to "Conditions of Employment."
  • Please click "Print Preview" to review the announcement before applying.


CONDITIONS OF EMPLOYMENT:
If selected for this position, you will be required to:
  • Complete a one-year probationary period (unless already completed).
  • You must be a U.S. citizen to qualify for this position.
  • Senior Executive Service employees are required to be geographically mobile to accomplish the Service's mission.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment.
  • Provide information to successfully complete a background investigation. Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification as listed on Form I-9 (http://www.uscis.gov/files/form/I-9_IFR_02-02-09.pdf); of which one must be a valid state or federal government-issued picture identification. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Employees must maintain PIV credential eligibility during their service with the Department of the Treasury.
  • A pre-employment federal income tax verification.
  • Federal law requires verification of identity and employment eligibility of all persons hired to work in the United States. The Internal Revenue Service (IRS) participates in e-Verify (Employment Verification) and may provide information from your Form I-9 to the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) to secure a work authorization. You will receive written instructions and contact information for SSA and DHS if this information cannot be confirmed.
  • Salary for Senior Executive Service jobs vary depending on qualifications.
  • Veterans' preference does not apply to positions in the Senior Executive Service.


Qualifications

YOU MUST UPLOAD YOUR RESPONSES TO THE EXECUTIVE CORE QUALIFICATIONS (ECQs).

As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership and supervisory experience indicative of senior executive level management capability and directly related to the skills and abilities outlined under ECQs and Technical Competencies Qualifications (TQs) listed below. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the federal service or its equivalent level leadership within state or local government, private sector or non-government organization. As such, your resume should demonstrate you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as:
  • Directing the work of an organizational unit
  • Ensuring the success of one or more specific major programs or projects;
  • Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; and
  • Supervising the work of other managers and exercising important policy-making, policy determining, or other executive functions.

Failure to meet the basic qualification requirements and address all mandatory ECQs and TQs will result in your application being disqualified

EXECUTIVE CORE QUALIFICATIONS (ECQs): The ECQs were designed to assess executive experience and potential not technical expertise. They measure whether an individual has the broad executive skills needed to succeed in a variety of SES positions. All applicants must submit a written narrative to address the ECQs. Your narrative must address each ECQ separately and should contain at least two examples per ECQ describing your experiences and accomplishments/results. The narrative should be clear, concise, and emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments, policy Initiatives undertaken and the results of your actions. Applicants should not enter "Refer to Resume" to explain your answer.

The ECQ narrative must not exceed 10 pages.

NOTE: Current career SES members, former career SES members with reinstatement eligibility, and SES Candidate Development Program graduates who have been certified by OPM do NOT need to address the ECQs, however, are required to address the TQs in the resume.
  • Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Competencies: creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision)
  • Leading People: This core qualification involves the ability to lead people toward meeting the organizations vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Competencies: conflict management, leveraging diversity, developing others, team building)
  • Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks. (Competencies: accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility)
  • Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically. (Competencies: financial management, human capital management, technology management)
  • Building Coalitions: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Competencies: partnering, political savvy, influencing/negotiating)

  • Fundamental Competencies: These competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Continual Learning, Written Communication, Integrity/Honesty, Public Service Motivation. The Fundamental Competencies are crosscutting; and should be addressed over the course of each ECQ narratives.

    Applicants should follow the Challenge, Context, Action and Result (CCAR) model outlined in the guide.
    • Challenge - Describe a specific problem or goal.
    • Context - Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).
    • Action - Discuss the specific actions you took to address a challenge.
    • Result - Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.

    Additional information about the SES and Executive Core Qualifications can be found on the Office of Personnel Management (OPM) SES Website. You are strongly encouraged to review OPMs Guide to SES Qualifications for specific examples and guidance on writing effective ECQ narrative statements.

    MANDATORY TECHNICAL COMPETENCY QUALIFICATIONS (TQs):

    In addition to specialized experience, applicants must possess the following technical qualifications that represent the knowledge, skills, and abilities essential to perform the duties and responsibilities of the position. Please give examples and explain the complexity of the knowledge possessed and the sensitivity of the issued you handled in your resume.

    Technical Qualifications (TQs)-- Your résumé must show that you possess the following TQs:
  • Demonstrated experience leading and administering the development and implementation of agency-wide training and developmental strategies for a large, complex, and geographically dispersed agency while developing and monitoring performance measures to ensure stakeholder perspectives and feedback drive organization operations.

  • Broad knowledge of human capital management, organizational development, and change theories and techniques. Mastery in the interpretation of the laws, rules and regulations to ensure agency compliance regarding training and development matters.

  • To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

    Education

    There is no education requirement for this position.

    Additional information

    • Veterans preference is not applicable to the Senior Executive Service.
    • Applications MUST be submitted through USAJobs.
    • Submit resume and all other required documents online by 11:59 PM EST of the closing date.
    • As required by Executive Order 14043, Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021 or before appointment or onboarding, if you are scheduled to onboard after November 22, 2021. The bureau human resources office will provide information on how to request a legally required exception from this requirement, if applicable. You will be required to provide a copy of written documentation/proof of vaccination such as a CDC COVID-19 Vaccination Record Card prior to receiving a final job offer. If you did not receive a CDC COVID-19 Vaccination Record Card or no longer have it in your possession, contact the provider from which you received your vaccine or your state health department immunization information system. If you fail to provide satisfactory proof of vaccination or to establish entitlement to an exception, you will not be eligible for employment with the agency.


    Similar jobs