Program Support Assistant

Washington, D.C
Nov 24, 2021
Nov 30, 2021
Full Time

This position is not eligible for permanent remote telework.

The position is responsible for providing project and program support and office management activities for the section. Additionally, the position will provide minimal administrative support for the section, in conjunction with the division Administrative Officer. The Program Support Assistant provides support to technical staff, and performs a variety of both technical and routine administrative and analytical duties.

Assists Music Specialists and Archivists in the preparation of various program documents and correspondence such as licensing agreements, permissions contracts, action memos, and waivers, ensuring that all documentation is complete and in compliance with the Library's rules, regulations, and standards.

Maintains/or provides assistance with administrative and financial tracking systems, and assists in the design and maintenance of spreadsheets and databases to support these systems.

Researches, plans, analyzes, and organizes technical and/or statistical information and develops data for use in briefings, publications, and reports. Assists in the preparation and coordination of exhibits.

Systematically evaluates and improves office operations for an extensive organization with varying functions performed in the section. Uses formal procedures to track the coordination of work performed outside of the organization.

Schedules meetings and appointments without prior approval. On own initiative and discretion, arranges for representation by a subordinate official when that is desirable. Independently determines which staff members should attend meetings or represent the organization at conferences, based on the supervisor's view of such issues. Attends meetings, notes commitments made, informs staff of commitments, and arranges for staff to follow through on implementation. Arranges meeting space, speakers, and support details for large conferences.

Takes meeting notes and distributes information to staff.

Coordinates acquisitions and conference travel. Arranges hotel accommodations, coordinates transportation to and from the meeting site, and establishes social arrangements.

Creates and maintains office databases tracking administrative and functional responsibilities of the section. In consultation and collaboration with Administrative Officer, maintains and reviews information within Human Resources Information Systems (HRIS) to provide management with administrative updates on pending actions until completion. Initiates actions and requests in the agency financial systems as needed.


Conditions of Employment

No additional requirements to those listed above.


Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to perform office coordination activities.**

Ability to utilize computer technology.**

Ability to communicate in writing.**

Ability to plan, prioritize, organize, and execute work.

Ability to interact and collaboratively work with others.

Ability to communicate effectively other than in writing.


This job does not have an education qualification requirement.

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid the minimum step of the grade.

The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email The decision on granting reasonable accommodation will be determined on a case-by-case basis.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.