Bus Maintenance Management Analyst (Bus Garages and Administration Unit)
- Employer
- Washington Metropolitan Area Transit Authority
- Location
- MD
- Closing date
- Dec 9, 2021
View more
- Industry
- Delivery and Transportation
- Function
- Management, Program Manager
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
Job Details
THESE POSITIONS WILL SUPPORT THE BUS GARAGE AND ADMINISTRATION OFFICES.
Minimum Qualifications
Education
- Bachelor's degree in Business Administration, Public Administration, Transportation, or a related field
o In lieu of a Bachelor's degree, a High School diploma or GED and four (4) years' experience in research analysis, execution of a full range of administrative activities, including materials handling, preparation of executive correspondence, budget analysis, and/or organizational standards development
Experience
- A minimum of nine (9) years' experience in research, analysis, and execution of administrative activities including personnel administration, administrative supplies/materials, preparation of executive correspondence, budget analysis, and organizational standard operating procedures development.
Certification/Licensure
- N/A
Preferred
- Experience working in a transit environment
Medical Group
Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.
Job Summary
The Management Analyst is responsible for supporting daily operation of the various administrative functions (including personnel, procurement, budget, executive correspondence, complaints coordination/investigations, and special projects) within the Office to which it reports.
Essential Functions
- Assists in the development and execution of administrative procedures. Participates in hearings, meeting, and conferences as a representative of the Office and conducts follow-up with reports and/or recommendations, as appropriate. Serves as the Office's liaison on matters relating to passenger service operations.
- Coordinates with various internal offices and other WMATA staff to ensure material procurements are executed in a timely fashion and are consistent with Authority policies and procedures
- Prepares weekly controllable absenteeism reports and long-range budget and manpower requirement forecasts, including overtime forecasts. Reconciles position control numbers (PCNs) with Office of Management and Budget Services (OMBS).
- Analyzes and prepares reports containing confidential information such as employee performance evaluations, personnel actions, and organizational changes.
- Gathers, reviews, and analyze data related to EEO/EEOC and ADA complaints. Assists field personnel in administering Family Medical Leave Act (FMLA) actions in coordination with the Office of Fair Practices.
- Monitors, reviews, coordinates, and investigates passenger complaints and commendations; initiates and recommends resolutions as necessary.
- Conducts research on and prepares responses to internal/external customer complaints and related concerns.
- Develops appropriate control systems and procedures to monitor expenses and to ensure that they do not exceed budgeted authorizations. Prepares recommendations to implement controls. Assists in the development of systems and procedures to improve financial and administrative management practices.
- Analyzes current procedures, including those pertaining to incident reporting and recordkeeping for uniformity. Analyzes alternative strategies and procedures and recommends those which would more effectively and efficiently utilize office resources to maintain operational consistency.
- Prepares periodic, operating performance reports of daily operating data to include statistical summaries, graphic presentations, and narrative interpretations. Identifies trends and recommends possible methods for improving the delivery of service, working with other staff as appropriate. Provide management with statistics that are used to determine the level of service being provided, and to determine where updates are required.
- Oversees the Non-Revenue Fleet of vehicles and creates and maintains usage reports, informational dashboards and communications with internal clients.
- Develops administrative controls for the procurement of services, materials, and supplies. Assists in developing procedures for managing inventory levels and expedites procurement actions.
- Queries the human resources information system to monitor and recommend actions to improve absenteeism of the department's workforce. Monitors and facilitate the consistent and appropriate application of discipline throughout department.
The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.
Evaluation Criteria
Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.
Evaluation criteria may include one or more of the following:
- Skills and/or behavioral assessment
- Personal interview
- Verification of education and experience (including certifications and licenses)
- Criminal Background Check (a criminal conviction is not an automatic bar to employment)
- Medical examination including a drug and alcohol screening (for safety sensitive positions)
- Review of a current motor vehicle report
Closing
WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.
This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.
Company
The Washington Metropolitan Area Transit Authority operates the second largest rail transit system and the fifth largest bus network in the United States. Safe, clean and reliable, "America's Transit System" transports more than a third of the federal government to work and millions of tourists to the landmarks in the Nation's Capital.
Metro has earned a worldwide reputation for security and architectural beauty. WMATA is clearly the employer of choice for over 10,000 area residents. The Authority was created in 1967 by an interstate compact to plan, develop, build, finance and operate a balanced regional transportation system in the National Capital area. Construction of the Metrorail system began in 1969. Four area bus systems were acquired in 1973. The first phase of Metrorail began operation in 1976. The final leg of the original 103-mile rail network was completed in early 2001. Metrorail now operates 83 stations. One line extension and three new stations are now under construction.
Metrorail and Metrobus serve a population of 3.4 million within a 1,500-square-mile area. The transit zone consists of the District of Columbia, the suburban Maryland counties of Montgomery and Prince George's and the Northern Virginia counties of Arlington, Fairfax and Loudoun and the cities of Alexandria, Fairfax and Falls Church. Overall, about 40 percent of the region's residents commute to work on Metro.
Metro and the federal government are partners in transportation. Half of the 83 Metrorail stations serve federal facilities and 36 percent of the local federal workforce uses Metro. We are committed to being an integral part of the Washington metropolitan area by ensuring the best in safe, reliable, cost-effective and responsive transit services, by promoting regional mobility and by contributing toward the social, economic and environmental well-being of our community. Employees are Metro.; We are committed to providing a working environment that fosters a high standard of performance, recognition for contributions and innovations, mutual respect and a healthy quality of life.
We are committed to developing ourselves through technology, training and education. We recognize our diversity as a source of strength that enables us to attain individual and Authority goals. In addition to competitive salaries, Metro employees enjoy a number of attractive benefits. These benefits include paid time off in the form of vacations, holidays and sick leave; medical, dental, life insurances as well as long term disability. Retirement is planned for through a defined contribution plan and a deferred compensation plan. Alternative work schedules, teleworking and free transportation on Metrorail and Metrobus make for an great benefits package for WMATA employees.Jump to our website to apply online for current openings and save the link for future vacancies as they occur.http://content.wmata.com/jobs/employment_opportunities.cfm
- Website
- http://www.wmata.com/
- Location
-
600 Fifth St. NW
Washington
DC
20001
US
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