Principal Associate, Product Designer

Capital One
Arlington, Virginia
Nov 23, 2021
Dec 22, 2021
Full Time
Clarendon Center (12089), United States of America, Arlington, Virginia

Principal Associate, Product Designer

Founded in 2012, @CapitalOneLabs is an experimental Product and Technology lab. It's a startup culture with the financial backing of a Fortune 100 company. With teams in the DC-area and NYC, the Lab is a cross-functional team of Product Managers, Designers, Developers, and other innovators who are all committed to helping customers and Capital One succeed.

We do this by looking up to 3 years into the future to identify high-impact opportunities, and then we set out to develop and deliver new and impactful solutions. The Lab is focused on researching emerging technologies in areas such as data, payments, identity, and fraud to stay ahead of the competition and appeal to the digital savvy consumer. If you're interested in helping to build the next generation of banking solutions, please connect with our team. The role is a springboard to learn about the various businesses in Capital One to prepare you for a rotation into the larger organization executing a strong innovative product vision.

The role:

As a Product Designer in the Lab you will be an integral part of the team, generating and evaluating new ideas, conducting research, building low- and high-fidelity prototypes and asking the hard questions about why we should invest in a space. You will work in partnership with Product Managers, Engineers, Strategists and Operations folks every day. When we find an opportunity ripe for innovation you can lead it through pilot and initial scale.

Key Responsibilities:
  • You will drive Design and Research scope for your projects to define the true problem and right opportunity.
  • Develop experiments and prototypes to learn quickly and make insightful consumer and business recommendations
  • Lead the Design storytelling to bring to life your teams idea and share it through a variety of mediums.
  • You will push beyond the status quo to redefine best practices, discovering new approaches to making seamless, low-friction experiences for our new products.

About you:
  • You are passionate and dedicated to your craft, have a love of all things Design, and realize the role of elegant design enhancing usability as well as aesthetics.
  • Though most project work has multiple team members, you are independent and can work autonomously at times.
  • You are future focused on what digital themes and technology are about to become relevant, and you are inspired to innovate around them.
  • You are hell-bent on moving synthesis to insights
  • You are curious about Machine Learning, AI, the future of payments, and the importance of financial well-being

Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 2 years of Design practice: digital experience design, interaction design or creative technology exploration

Preferred Qualifications:
  • Practiced at leading team work sessions (Discovery through Delivery) included but not limited to: consumer testing + research sessions, design sprints, assumption prioritization, hack or prototyping sessions, roadmapping sessions
  • At least 2 years of experience in designing across platforms: Web, iOS, and Android.
  • At least 2 years of experience in early stage discovery or exploration efforts along with scaled execution approached and methodologies.
  • Familiarity with Figma, Sketch, Google Suite and Mural

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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