Collections Specialist

Choptank Transport
Preston, MD
Nov 20, 2021
Nov 22, 2021
Full Time
Job ID: 1525Location: Preston, MarylandCategory: Accounting/FinanceOverviewAs a Collections Specialist with Choptank Transport, you will support the company by calling our customers to collect outstanding debts or organize appropriate payment arrangements.Choptank is a Third Party Logistics (3PL) provider, meaning we bring companies who need to ship products and those with trucks together. Our customers want to focus on crafting and selling their products, not looking for trucks to move it and hoping they get a fair price for the shipping. We take that worry off their plate and get them the best deals in the market. We offer solutions and give them results.ResponsibilitiesContacting customers to collect paymentsNegotiate payment arrangements on past due accountsEducate our customers on Choptank products and technology such as ORBITEntering accurate and up-to-the-minute information into company systems while ensuring accuracyUtilize analytical skills to resolve discrepancies, short payments, and overdue balancesCommunicate and use interpersonal skills with sales and department leaders regarding customer accountsAccurately balance customer accounts online while keeping the customer up to date on payment schedules.QualificationsA High School diploma or GED equivalent is required.Associates degree in Accounting or Bookkeeping preferredExceptional customer service skills both internally and externally.Two or more years of collections or accounts receivable follow up experience preferredStrong, professional written and oral communication skillsStrong attention to detail and accuracy in a mathematical environmentComputer skills, experience with Microsoft Office/Outlook or similar email applicationEOE StatementChoptank Transport is an Equal Opportunity Employer. We embrace diversity, inclusion, and equal opportunities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Choptank Transport is committed to creating an inclusive environment for all employees and believes that diverse teams build strong companies. You, as an individual, matter!If you need assistance completing your application, please email recruitment@.PM20Our people are essential employees! Freight never stops moving, and we move billions of products nationwide, primarily food and beverage products.Competitive base salary with paid training- Many of our staff did not have experience in our industry when they started. That is why we designed our customer service training program. It is so good that we are the proud winner of Workforce's Optimas AwardAdvancement potential: Hard work and results are rewarded. We are committed to promoting from within as much as possible. Most of our managers began their careers with us in entry-level jobs.Casual dress code and an awesome company culture. Voted 2018, 2019, & 2020 Best & Brightest Companies to Work For in the Nation AND 2018, 2019, & 2020 Winner of 50 Best Companies to Sell ForMentoring from experienced leaders and enrollment in Choptank's Leadership Development Series mean career growth for youCompany-sponsored volunteer events, team-building events, and wellness programs to take care of you.Robust benefits package: two health insurance plans options to choose from, dental, vision, pet insurance, paid time off, 401K with match, and more.PI154271313

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