Intake Specialist (social Services Specialist Ii)

Fairfax, Virginia
$57,384.29 - $95,640.27 Annually
Nov 20, 2021
Dec 03, 2021
Full Time
Job Announcement

Works as part of the Division of Children, Youth and Families (CYF) to collaborate with designated community partners and schools. DFS is committed to strengthening the well-being of its diverse community by protecting and improving the lives of all children, adults, and families through assistance, partnership, advocacy, outreach, and quality services. To learn more about DFS and its Mission, Vision, and Values, please click here. The Intake Specialist is a member of Neighborhood Networks (NN) within the Child Abuse & Neglect Prevention Services Program. Work hours are Monday-Friday, 8:00 a.m. to 4:30 p.m. Under general direction of the NN Supervisor, the Intake Specialist performs the following duties and responsibilities:

  • Manages referral process to maximize Neighborhood Networks (NN) caseloads
  • Serves as a resource and partner to determine status of NN waitlisted families
  • Determines appropriate referrals for the NN Program utilizing various databases (i.e., OASIS, electronic case management system, and ASSIST & SPIDER). Based on the results and in consultation with NN supervisors, either opens the case to NN or identifies a more appropriate resource for the family.
  • Independently manages the data collected through the intake process
  • Provides reports on referral and case data
  • Attends multidisciplinary team meetings held at the various referral sites, attends community outreach events, engages with referring partners regarding families on the NN waitlist, maintains routine contact with the school and community partners to assist with obtaining new referrals if needed and/or obtaining status updates on families on the NN waitlist
  • Represents the Prevention Program in staffings such as case consultations and Review, Evaluate, and Direct (R.E.D) team, other meetings, and events as needed
  • Performs other duties as assigned to ensure child safety and improve outcomes in families

Knowledge, Skills, and Abilities:
  • Ability to interview, assess needs, counsel, and refer clients to other resources as needed
  • Knowledge of the principles and practices of social work
  • Knowledge of current social service problems and methods/approaches to address issues
  • Knowledge of regulations and guidelines relating to the assigned area of social service specialization
  • Ability to analyze case information and to reach sound decisions based on such information
  • Excellent written and oral communication skills
  • Ability to use automated technology to establish and maintain case records
  • Ability to maintain professional ethics and confidentiality of client information
  • Ability to establish and maintain effective working relationships with a variety of individuals
  • Ability to schedule and manage workload sufficiently to meet deadlines.

All Fairfax County Government employees are expected to adhere to the Standards of Conduct. In maintaining a drug free workplace, employees are prohibited from manufacturing, distributing, possessing, using or being under the influence of alcohol or illegal drugs while at work or on county premises.

Employment Standards

Graduation from an accredited four-year college or university with a bachelor's degree, plus two years of professional social work experience. A master's degree in a related field may be substituted for one year of the required experience.

Valid driver's license.

The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry, and a driving record check to the satisfaction of the employer.

All newly hired employees are required to be fully vaccinated as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or religious reasons will still be subject to the weekly testing requirement. Otherwise, vaccinated employees will complete the attestation online in the first day of employment.

  • Bachelor’s degree in social work (BSW) or a related human services degree.
  • Prior experience in child welfare. Child welfare is the continuum of services designed to ensure that children are safe and that families have the necessary support to care for their children successfully.
  • Experience working in multi-disciplinary teams and networking to access community-based resources.
  • Experience with school personnel; either working with or collaborating with them.
  • Proficient knowledge with Microsoft office suite to include Word, Excel, and PowerPoint
  • Working knowledge of services offered within the child welfare setting (child protective services, foster care, adoption, family prevention, permanency planning, or domestic/sexual violence)
Work requires performing tasks with risks of secondary traumatic stress (STS) Ability to navigate through and make decisions in stressful and crisis situations Ability to operate a motor vehicle to attend meetings and events not accessible via public transportation. Ability to use automated technology. Ability to communicate clearly and concisely, both orally and in writing. Ability to lift up to 15 pounds. All duties performed with or without reasonable accommodations.

Panel interview and may include a practical exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314 . EEO/AA/TTY.

Similar jobs