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Director, Product Design

Employer
The Washington Post
Location
Chicago, IL
Closing date
May 10, 2022

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Industry
Media / Journalism / Advertising
Function
Executive, Director
Hours
Full Time
Career Level
Experienced (Non-Manager)
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Job Details

Job Description

Arc XP is a cloud-based digital experience platform that helps enterprise companies, retail brands and media and entertainment organizations create and distribute content, drive digital commerce, and deliver powerful multichannel experiences. A division of The Washington Post, Arc XP has powered the digital transformation of customers across the globe, currently serving over 1,900 sites in more than 25 countries that reach nearly 2 billion unique visitors monthly.

As the head of the product design team at Arc XP, you will shape the future of our business and consumer facing products by leading our design and user research practice. You will work closely with Product Directors to define product strategy, vision, and collaborate on the roadmap - both influencing and planning for upcoming work. While growing and supporting a team of amazing product designers and researchers focused on building high-quality, meaningful user experiences, you will help strengthen and evangelize the Arc XP Design System, develop strong client relationships, and build a collaborative user-centered design culture.

This is currently a team of 7 product designers and 1 researcher. We have headquarters in Chicago and Washington DC, but offer a remote-friendly work environment.

Responsibilities
  • Manage and develop a quickly-growing team of talented designers by recruiting, nurturing and retaining best-in-class talent - all within the context of a quickly scaling business where roles and process will need to be defined by you.
  • Support high-level product strategy, ensuring we're asking the right questions and solving for distinct needs.
  • Work closely with Product Management and Engineering to deliver stunning and effective work, quickly, properly scoped and at a high level of quality.
  • Own application interfaces for the entirety of the Arc XP SaaS Platform suite.
  • Collaborate closely with product managers (PMs) to find opportunities for new products/features and validate assumptions through user testing and research.
  • Working with individual product teams to increase their UX and design maturity.
  • Influence and compellingly communicate the product vision to a wide variety of key stakeholders while building strong partnerships across disciplines, such as Product, Engineering, and Marketing.
  • Evangelize design system guidelines and design patterns.


Qualifications
  • Managed an entire product lifecycle from concept to release.
  • 12+ years of experience designing and delivering products in cross-functional teams from start to finish.
  • 5+ years of product design management experience.
  • BA/BS or MA/MS in design-related field, or equivalent experience.
  • Excel at both written and spoken communication.
  • The ability to thrive in a fast-paced, highly collaborative, agile environment, while also leading process improvement efforts.
  • Deep understanding of user-centered design methods and best practices - and you're always looking to improve on your process.
  • A strong passion for managing and mentoring designers and researchers, developing their skills and careers.
  • Power to influence others and build consensus, while dealing with ambiguity.
  • Experience using analytics, user research, and other approaches to help make decisions and iterate on the product.
  • Expert knowledge of design tools, such as Figma.
  • Experience with SaaS CMS or enterprise SaaS software is preferred.

#Li- Remote

The Post strives to provide its readers with high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed.

Company

Thank you for your interest in a career with The Washington Post. We invite you to review all of our open positions to find the one that's right for you. We look forward to receiving your resume!


Since it first began publication more than 130 years ago, The Washington Post has grown into one of the most storied and respected news organizations in the world. A subsidiary of The Washington Post Company, today's Post is the indispensable guide to Washington. In print, we enjoy the highest penetration of any major metropolitan newspaper in the United States. On the web, we have the third largest news website with 17 million unique visitors each month, and have recently launched a celebrated news app for the iPad. We serve Washington in all media, on any platform, including paid products, events, and tailored content.

More broadly, The Washington Post Company delivers quality products to today's students, readers and viewers. What unites our company is the immediacy of our products and services, created by teachers and tutors at Kaplan; reporters and editors at our media properties; and associates at Cable ONE.
Washington Post Media views its employees as its most valuable asset and provides a comprehensive benefits package to promote healthy and balanced lives at work and at home. We offer competitive salaries, opportunities for training and career advancement and an outstanding, progressive benefits package including:
Health and dental benefits
Flexible healthcare and dependent care spending accounts
401(k) and company-funded cash balance plan
Life and disability insurance
Tuition reimbursement
Adoption assistance
Domestic partner benefits
Employee assistance program
Employee referral program
 

Company info
Website
Location
1301 K Street, N.W.
 Washington
DC
20036
US
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