Principle Associate, Marketing Project Manager

Capital One
McLean, Virginia
Nov 14, 2021
Dec 14, 2021
Full Time
Center 2 (19050), United States of America, McLean, Virginia

Principle Associate, Marketing Project Manager

Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and a great place to work.

As a Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role you will work closely with key stakeholders to deliver results that will have direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements.

This Marketing Project Manager (MPM) role will specifically be part of a cross-functional team focused on Checking Acquisitions within the Retail & Direct Bank of Capital One. Checking marketing is a key priority for the Retail Bank - our team is at the forefront of a critical strategic imperative where we are launching a robust and innovative learning agenda. We lead the end-to-end strategy and development of marketing that drives primary, profitable checking accounts - championing best in class marketing technology and test and learn approaches focused on constant optimization. The creative and analytically rigorous culture of the team challenges and empowers associates to push the envelope, drive new agendas and influence new ways of working. This role will be at the forefront of new process development to enable modern marketing approaches, marketing delivery across multi-faceted campaigns, and marketing process management across various partners and stakeholders. This role will lead well-managed project requirements in an agile environment to bring customer-facing messages to market in our main channels, such as direct mail, email, online banking and more. Partnering with our marketing strategists, this person is responsible for coordinating the team's tasks to ensure deliverables and timelines are met. This includes coordination of workback plans & processes for all materials and leading the team's project timelines through an agile scrum system. Additionally, the MPM will partner with our internal front-line, product teams and external vendors to ensure error-free launch and edits of our marketing plans. Finally, they will keep the manager and their team members informed of project status and any issues that may impact the schedule.

General Responsibilities:
  • Work on large and small scale projects that have a direct impact on the company.
  • Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed
  • Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation - as well as ushering creative assets through Legal, Compliance and other partner approvals.
  • Leverage problem solving skills to ensure project plans deliver on intent and maintain key project and well-managed documentation
  • Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
  • Forge relationships with key stakeholders to ensure delivery of commitments
  • Identify ways to improve and streamline business process
  • Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work
  • Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
  • Demonstrate organizational agility to adapt to changing demands and manage many parallel priorities
  • Display strong consulting and collaboration skills

Basic Qualifications:
  • Bachelor's Degree or Military experience
  • At least 5 years of Project Management experience

Preferred Qualifications:
  • Masters / MBA degree
  • 7+ years of Project Management experience
  • PMP, Lean, Agile or Six Sigma certification
  • Strong problem solving and influencing skills
  • Strong communication and collaboration skills
  • 1+ years of experience achieving results with complex projects
  • 1+ years of experience in direct marketing channels and digital campaign execution
  • 1+ years of Project Management experience in an agile environment

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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