Manager, CRA Strategy & Program Management

Capital One
McLean, Virginia
Nov 12, 2021
Dec 11, 2021
Full Time
Center 1 (19052), United States of America, McLean, Virginia

Manager, CRA Strategy & Program Management

Within Capital One, External Affairs (EA) is an organization dedicated to delivering on Capital One's Mission by strengthening our reputation, deepening our relationships in our communities, managing engagement with the federal bank regulatory agencies, and serving as Capital One's voice in the legislative and political processes at the federal, state and local levels. The EA organization comprises CRA Strategy & Program Management, Government & Policy Affairs, Regulatory Relations, Corporate Communications, Community Finance, Community Impact & Investment, and EA Strategy & Engagement.

The CRA Strategy & Program Management team is looking for a self-motivated individual to play a critical role on our Community Reinvestment Act (CRA) and Home Mortgage Disclosure Act (HMDA) data management and regulatory reporting team. By assisting in ensuring the integrity of Capital One's regulatory data this individual will be contributing to the company's goal of continuing our track record of outstanding CRA performance. Specifically, the ideal candidate will process and manage these regulatory data, using software tools, and monitor and support their quality assurance in accordance with the team's data compliance and reporting controls.

  • Loan file review specialist whose primary responsibilities are to validate accuracy and completeness of data collected for analysis and reporting purposes by CRA Compliance and for regulatory reporting
  • Work with the lines of business (LOBs) to improve data quality and integrity through the accurate data collection processes and sound operational controls to mitigate risks.
  • Assist with preparations related to the annual submission of complete and accurate CRA Loan Registers (LRs) to the appropriate regulatory agency
  • Manage and process, within CRAWiz TM software, data received from LOBs
  • Prepare timely reports on data errors and process deficiencies for distribution to LOB management
  • Analyze data errors to determine trends and monitor corrective actions to measure performance and responsiveness by business units
  • Work with the LOB and TECH to anticipate impacts to data capture and reporting resulting from changes in processes, people and systems
  • Work with large data sets and identify data anomalies using various methods such as trend reports and data filters to ensure the data is compliant

Basic Qualifications:
  • Bachelor's degree or Military experience
  • At least 3 years experience in loan document review or data quality assurance or auditing, or any combination
  • At least one year of experience with Google (Docs) and Microsoft (Excel) products
  • At least one year of experience utilizing internet research tools

Preferred Qualifications:
  • At least 5 or more years experience in progressively more responsible quality assurance or audit roles
  • Familiarity with use of CRAWiz software
  • Strong analytical, problem solving, oral and written communication skills
  • Strong database management skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).