Senior Manager- US Card Compliance Testing

Capital One
Richmond, Virginia
Nov 10, 2021
Dec 09, 2021
Full Time
West Creek 3 (12073), United States of America, Richmond, Virginia

Senior Manager- US Card Compliance Testing

Sr. Manager Job Description - US Card Compliance Testing

The Compliance Testing Senior Manager is a key second line of defense role that leads a team of professional Compliance testers in determining whether US Card processes and transactions comply with regulatory requirements. This role requires the ability to lead teams both directly and indirectly to deliver high-value testing results, be a strategic thought leader and leverage technology to improve the depth and breadth of the testing program, exhibit great judgment to understand risk and solving challenging problems, and exhibit strong partnership and communication skills to engage and influence critical stakeholders. This position is ideal for someone with exceptional leadership skills, a deep expertise in compliance and business processes at a large financial institution, and a proven track record of driving strategic results.

The US Card Compliance Testing Sr. Manager will -
  • Lead a multi-tiered US Card Compliance Testing Team that tests the following products: Branded Card, CoBrand Card, Private Label Card, Trade Credit, and Flex Pay
  • Lead the development, management, and execution of the Compliance Independent Transaction Testing Calendar
  • Align resources to ensure timely and accurate test execution. Ensure teams have tools, training, and access to information needed to effectively execute testing.
  • Drive strategic transformation to deepen the breadth of testing through technology solutions and reviewing the effectiveness of processes and tools
  • Establish and maintain strong relationships with Compliance Advisors and Business Areas
  • Elevate substantive issues arising in testing to senior management
  • Communicate test results and changes in testing procedures or processes
  • Create and provide Monthly Test Result reports to Executive Committee Members, Senior Compliance Officers, the CCO and CRO
  • Oversee and manage responses for business, Compliance, and ICTT area audits or exams, as appropriate

Basic Qualifications:
  • Bachelor's degree or Military Experience
  • At least 5 years of experience in audit, or compliance, or testing within financial services
  • At least 3 years of people management experience, leading a multi-team organization

Preferred Qualifications:
  • Master's Degree or Juris Doctorate
  • At least 8 years of financial services consumer compliance monitoring experience, or auditing experience, or compliance testing experience within financial services
  • At least 5 years years of people management experience, leading a multi-team organization
  • At least 5 years of experience with credit card consumer regulatory requirements
  • Extensive knowledge of experience with US Card products and processes
  • Strong verbal and written communication skills
  • CRCM certification
  • Experience with Microsoft Office Suite and Google Suite
  • At least 2 years of SQL, Tableau, or other data analytics experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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