Engagement Officer

Fairfax, VA
Commensurate with education and experience.
Nov 03, 2021
Dec 13, 2021
Analyst, Research
Full Time
Engagement Officer

The George Mason University, Office of University Advancement and Alumni Relations is hiring two (2) Engagement Officers. Reporting to the Director of Development, the Engagement Officers are responsible for soliciting annual gifts from, and identifying engagement opportunities for Mason's constituents, focused on alumni. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.

About the Department:

The Office of Annual Giving generates annual financial support for academic programs, student scholarships, and special campus initiatives. Funds are raised through telephone, direct mail, online, and micro-campaigns. Annual Giving is responsible for alumni donor participation, which is a campus priority.

The Office of Advancement and Alumni Relations is responsible for all aspects of fundraising for George Mason University which includes the successful discovery, cultivation, solicitation, and stewardship of all donors. Advancement's mission is to build strong, lifelong relationships with George Mason University's alumni and constituents, while matching their philanthropic interests with the university's aspirations and priorities. The division is committed to serving the needs of the university, our alumni, and the greater community by providing access to quality education and lifelong learning. Respect, service, integrity, collaboration, diversity, transparency, and creativity are the values that guide our work and culture.


The Engagement Officers will design a strategic approach to identify, qualify, cultivate, solicit, and steward our alumni, faculty/staff, and parents as partners, advocates, and investors. These positions will play a vital role in helping the Office of Advancement and Alumni Relations achieve its engagement and fundraising goals. They will serve as liaisons to various Units throughout the University.

Duties Include:

  • Manage a portfolio of alumni, faculty/staff, and parent constituents to encourage them to make an annual gift;
  • Stay connected, informed, and involved and assist in recruiting and expanding Mason's professional network;
  • Connect with individuals in and outside of the assigned portfolio based on University priorities through email, social media, mailings, phone calls, and face to face meetings/events;
  • Solicit annual gifts between $500-$2,500 (Mid-Annual Giving levels);
  • Communicate the strategic vision of George Mason and our commitment to developing innovative programs to advance and support our students and graduates;
  • Work with unit advancement colleagues to communicate regularly in regard to referrals and results and to discover additional engagement opportunities throughout the year;
  • Identify alumni and parent prospects for volunteer, advisory, and board roles;
  • Utilize technology that includes Affinaquest Salesforce, Advancement's internal database to run queries and exports to identify constituents for engagement, and maintain excellent information within the internal database to improve outreach and engagement;
  • Gather alumni information and success stories to support effective research and the recognition of alumni accomplishments and promote giving, including follow-up and sharing information on story leads with university, advancement, alumni relations, and academic unit communications teams. Identify alumni who are candidates for the Alumni in Action spotlight program and facilitate the interview for the story;
  • Actively enhance professional development by participating in educational opportunities, reading professional publications, attending appropriate conferences, participating in webinars and professional organizations, building relationships with colleagues at George Mason and other institutions universities, fundraising meetings, etc.;
  • Assist with and promote University, Advancement, and Unit level events;
  • Maintain awareness of University fundraising priorities (University and school/unit), alumni programs/events, and volunteer opportunities across the university, Office of Advancement and Alumni Relations, and within assigned School/Units;
  • Utilize technology to run queries and reports to identify alumni for engagement, and maintain excellent information with the internal database to improve constituent outreach and engagement;
  • Share discovery information with schools, colleges, and units for use with strategic decision-making related to engagement and philanthropic outreach;
  • Conduct interviews with all candidates who express interest in the directors at large positions during the GMUAA board election cycle;
  • Work with Units and the Office of Advancement and Alumni Relations to help fill volunteer opportunities and leadership roles; and
  • As appropriate, assist with major alumni events, including (but not limited to): Fall/Reunion Programs (fall), Homecoming (spring), Celebration of Distinction (spring), Goldrush (fall), Mason Day (spring), Graduation/Commencement (fall & spring), and Giving Day.

Required Qualifications:

  • Bachelor's degree, or equivalent combination of education and experience, required;
  • Demonstrated experience with fundraising;
  • Demonstrated professional experience in sales, customer service, marketing, nonprofit organizations, recruitment, or preferably in Higher Education;
  • Experience building and measuring the success of programs;
  • Exceptional interpersonal skills;
  • Strong communication skills, including written and verbal;
  • Strong networking skills;
  • Strong relationship-management skills;
  • Strong commitment and experience with providing quality customer service;
  • Strong organizational and time management skills;
  • Ability to prioritize multiple assignments simultaneously;
  • Ability to work autonomously, and be self-motivated to see projects through to completion;
  • Proven ability to exercise sound and proper judgment in handling sensitive and confidential information, matters, and documentation;
  • Ability to be creative, engaging, adaptive, and resilient;
  • The ability to work effectively as part of a team, with volunteers, and donors;
  • Should possess strong organizational skills, attention to detail, and the ability to adapt in a fast-paced, multi-faceted, and dynamic organization;
  • Technology and social media savvy;
  • Experience working with volunteers, preferably those serving on a board;
  • Ability to work with a diverse range of individuals; and
  • Strong commitment to cooperative teamwork.

Preferred Qualifications:

  • Some volunteer management experience;
  • Strong affinity for George Mason University; and
  • 1-3 years experience with fundraising.

For full consideration, applicants must apply at https://jobs.gmu.edu/ ; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!

George Mason University, Where Innovation is Tradition.

New hires starting after August 15, 2021, must have received at least one COVID-19 vaccination by their start date, be fully vaccinated within 45 days of their start date, and submit documentary proof unless they have an approved medical or religious exemption by their start date. For updated George Mason University COVID-19 vaccination requirements, please visit George Mason University Vaccination Requirements .

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

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