Front of House and Community Inclusion Manager, HPAC

Fairfax, VA
Commensurate with education and experience.
Nov 03, 2021
Dec 07, 2021
Full Time
Front of House and Community Inclusion Manager

George Mason University's Hylton Performing Arts Center (HPAC) seeks qualified candidates for the Front of House and Community Inclusion Manager position. This position provides leadership to the Front of House staff before and during events, ensuring necessary preparation as well as staffing for each event. This position is responsible for the recruiting, hiring, training and scheduling of paid and volunteer staff for the center.


  • Oversee all Front of House Operations during and after events;
  • Recruit, hire, and train staff, to ensure quality of customer service and knowledge of emergency procedures;
  • Effectively communicate pertinent information concerning events to proper staff;
  • Assist in the coordination of event preparations through staffing and ensuring proper facilities setup; and
  • Develop HPAC's Accessibility programs for patrons with disabilities, and serve as ADA coordinator for the facility.

Required Qualifications

  • Bachelor's degree or equivalent combination of education and experience;
  • Excellent organizational and communication skills;
  • Ability to supervise a diverse staff of volunteers and paid employees;
  • Demonstrated commitment to high-level customer service;
  • Knowledge of ADA laws; and
  • Ability to work a varied schedule that includes frequent nights and weekends.

Preferred Qualifications

  • Experience working in an arts organization, particularly performing arts; and
  • CPR and First Aid certification.

For full consideration, applicants must apply at ; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!

George Mason University, Where Innovation is Tradition.

New hires starting after August 15, 2021, must have received at least one COVID-19 vaccination by their start date, be fully vaccinated within 45 days of their start date, and submit documentary proof unless they have an approved medical or religious exemption by their start date. For updated George Mason University COVID-19 vaccination requirements, please visit George Mason University Vaccination Requirements .

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

Similar jobs