PSH Program Assistant 14N

Employer
Housing Up
Location
Washington D.C.
Posted
Nov 02, 2021
Closes
Dec 07, 2021
Function
Other
Industry
Nonprofit
Hours
Full Time

PSH Program Assistant 14N

Full Time

Headquarters - Walter Reed, WASHINGTON, DC, US

POSITION SUMMARY

The Program Assistant will report to the Director of Permanent Supportive Housing and assist the Department with contract compliance and quality assurance. S/he will be responsible for integrating, streamlining, and enhancing program reports, case files, and other program tracking tools, in order to assure audit readiness and overall program efficiency.

ESSENTIAL FUNCTIONS

•    General administrative work (filing, scheduling meetings with families, brokering community resources for clients)

•    Coordinate supply order list across the PSH department

•    Perform Quality Assurance /Audit Readiness Checks (random chart and data management audits.

•    Update the onboarding procedure for new PSH employees. 

•    Coordinate and manage professional development training schedule/tracking for the team. 

•    Enter notes into the CATCH database

•    Serve as a point of contact for TANF Employment Providers (TEP) and attend monthly TEP meetings

•    Track program entries and exits by maintaining occupancy reports. 

•    Submit weekly vacancy reports

•    Manage master client rosters

•    Complete client satisfaction surveys (biannually)

•    Upload rosters, occupancy reports, and case management documents to SharePoint

•    Maintain the calendar for departmental reports

•    Monitor gift card purchases

•    Collect client purchase receipts and client acknowledgment forms from case managers 

•    Update the Unusual Incident Report Binder

•    Oversee rental payment spreadsheets

•    Oversee the team meeting facilitation schedule and send staff reminders

•    Other duties as required

EDUCATIONAL & WORK EXPERIENCE REQUIREMENTS

•    Bachelor’s degree in human services

•    Minimum two years of experience in social/human services field required  

OTHER REQUIREMENTS

•    Ability to lift 20-30 pounds

•    Ability to sit/stand for prolonged periods

•    Knowledge of MS Office software (e.g. Word, Excel, PowerPoint)

•    Knowledge of Google Docs

•    Knowledge of Outlook and the internet

•    May require some weekend and evening hours

•    Travel within the Washington, DC community is required

•    Valid driver’s license and vehicle required, as well as proof of auto insurance

SALARY AND BENEFITS

$50K - $55K

This position is eligible for a $2,000 sign-on bonus!

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